Hello Marc,

Can you point me to which group and album that I can test on this issue? Please advise.

http://www.kiwiklub.com/photos-head/member-photos/item/13620-gauteng-party-samples/group/96-party-picture-samples

However, its a members only group album.
How can I send you login details?

Hello Marc,

I've tried to access your FTP but failed: Control connection timed out. Can you please check?

I tested the access again and it works from this side, so I'm not sure why you would get that error.
The FTP link is to our web-based control panel, so you need to use a browser and not an FTP client to access the file manager

Hey Marc,

I am really sorry for the delay of this reply as it is a weekend for us here. Sorry but I am not really sure if I understand your issue here. When accessing the album at http://www.kiwiklub.com/photos-head/member-photos/item/13620-gauteng-party-samples/group/96-party-picture-samples , clicking the load more doesn't generate any contents.

Am I missing anything here?

By the way, can you please provide us with the FTP access as we need to alter the files to troubleshoot the site. We can't modify anything with webmin

Okay....there seems to be a number of issues related to this problem.

The group album has a privacy seeing of "friends only".
Thats why load more doesn't work for the test account, since the test account is not friends with the album poster. (although I don't know why it displays anything at all in this case)

Problem 1:
Group albums inherit the default privacy settings of the member uploading the pics, not of the group itself.
by default, our members have album privacy set at friends only, which means that only members of the group who are their friends can view the pictures.

Problem 2:
The edit button doesn't work, so we can't change the album privacy settings.

Problem 3
Testing with a member who is a friend of the album poster (bypassing problems 1 and 2) results in the initial problem described in this post

Hello Marc,

Thanks for clarifying the issues. May I ask for permission to create a new test group and test users on your site so that I can easily troubleshoot this issue? I don't want to test it on your existing group to prevent test data being shown to your users.

No problem at all

Hi Mark,

I'm still busy testing but it seems that the albums.php fix has resolved both issues.

Thank you so much
Marc Bills

Hey Marc,

Thanks, I will mark this thread as resolved but if you are still having any issues, please start a new thread on the forums