Hi there,

I'm bit lost here, what do you mean by "Photo options is not showing in the stream in groups"
Is it the dropdown option as shown here? http://screencast.com/t/m83vct7pWxhH

HI,

No sorry, The icon you click on to be able to upload a picture in the stream is not displaying in group. I can add and remove all the others but photo does not display. It shows on events and own feed but not in group as picture shows.

Hi there,

I've tried to replicate this issue locally and I cannot reproduce it.Seems you still using older version of EasySocial. Would you mind to upgrade to the latest version? and see is it the issue is still persist

p/s: re-installation/update process will effected the customization in the EasySocial core file, if you make any customization in core file (EasySocial) you're suggested to make a backup beforehand

Hi,

We have upgraded and the icon that allows people to share photos in the group stream is still not displaying. I am confused that you can not reproduce this issue. Are you saying you can see the photo icon in the group stream? we have tried on numerous computers and devices and known show the photo icon allowing a user to upload a photo in a group.

Mike

Hi,

I mean that I've tried to replicate this issue in my own local site either this issue is a known bug or not. Seems it still does show the photo icon in your site as you updated the latest version. I'll start debugging this issue.

Thanks for understanding.

HI,

Also the camera icon is showing in the comments section of a post in a group. But when you try to upload an image it just loads a grey box.

If you try to upload a picture in dashboard or events it works fine.

We have a lot of our customers now complaining and we need to fix tho asap or we will loose a lot of money.

Thanks

Mike

HI,

That has worked. Than you so much for your help. Really appreciate it. If only you guys made all the components I needed my life would be a lot easier. Thanks you.

Mike

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.