By Groupe Média Théapolis on Friday, 20 July 2018
Posted in General Issues
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Hello,

Photo albums and audios do not appear in the search criteria (pic 4), while plugins are active (pic 5).

You can connect to the front and back-end.

Cordially.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

The system will detect if there do not have any existing album and audio data indexed from your backend smart search component, it will not populate these option on the search page.

Since you just enable these plugins, you have to click index button from your backend > component > smart search , so it will index your existing album and audio data.
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Saturday, 21 July 2018 11:38
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Hello,

Thank you for your reply.

Cordially.
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Monday, 23 July 2018 17:43
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 23 July 2018 17:58
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