Hey Aikaterini,

I am really sorry for the delay of this reply as it is a weekend for us here. Not entirely sure if I understand your situation here. Are you trying to upgrade PayPlans or are you trying to perform a new installation of PayPlans on your site? Can you please advise?

By the way, if you need us to perform the installation for you, please provide us with the back end access to the site.

I am trying to make a new installation of the component.

For some reason i have to create a clone of my website in a subdirectory. All new. Database, EasySocial, PayPlans,... all from scratch.

Now when the time came to install PayPlans, i got this issue described on my first post on this ticket.

I updated the first post with the login credentials.

Thank you.

When I tried to upload the installer in your Joomla extension manager, I seem to be hitting this error, http://take.ms/IW4SJ

Upon inspecting your php upload_max_filesize , it seems to be set to 2MB only. Could you increase this to 8MB for instance and try it again?

Yes you are right.
The issue was coming from the EasyApache that i use on my server.

Everything works fine now. Thank you for pointing me to the right direction.

Thanks for updating, glad that your issue is resolved now

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding