Payplans, pro-discounts in backend don't work
By Christophe on Thursday, 22 February 2018
Posted in General Issues
Replies 8
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Hi ,
When I try to apply a coupon in an invoice in back-end (for a payment by admin) : it doesn't work.
When i click on apply, the little circle on the right keeps turning around ans never stops (and do the discount is never applied).
I remember I had the same Pb with Payplans 3.3.
I went back on ReadyBites forum, I still can see my ticket but unfortunately I can not open the thread => the url link sends me back to the Stackideas website.
Thanks for your help.
Hello Christophe,

I have tried to applied coupon code from backend and it's working fine.
See attached screen shot.

You have created 2 discount coupons both are applicable for first invoice only. Please make sure you are applying invoice to first invoice. Or if still issue is coming update me the invoice id for which you are facing issue, so i can check this issue.

Update me.
Manisha Ranawat
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Thursday, 22 February 2018 11:50
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Well I really don't understand, every-time I try to do it, it never works (it keeps turning around forever, just like if the command could not go thru) : see png.

I tried with 3 different browsers (Chrome, Opera and Edge), and with cleaning browser cache too.
Christophe
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Thursday, 22 February 2018 18:10
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I found a beginning of explanation !

I notices that when you tried you were connected in English.
I was in French.

I tried to "apply" the discount connected in English ==> it works.

If you try in French ==> it doesn't !
Christophe
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Thursday, 22 February 2018 18:19
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Hello Christophe,

Yes, this issue is coming in case of french language only.
Please update me with your site's ftp details also.
Manisha Ranawat
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Thursday, 22 February 2018 19:46
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done
Christophe
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Thursday, 22 February 2018 20:02
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Hello Christophe,

We got the issue regarding language strings used in js. We have fixed this issue at your site.
Please take a look again and let me know if still issue persist.
Manisha Ranawat
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Friday, 23 February 2018 13:31
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Yes it works
Can you please include in the next update.
Thanks for your help
Christophe
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Friday, 23 February 2018 17:13
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Your Welcome

Yes, we will add it in our future release.
Manisha Ranawat
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Friday, 23 February 2018 17:25
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