Payplans not updating invoice logo
By Andrew Nicholls on Sunday, 11 September 2022
Posted in General Issues
Replies 3
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Howdy,

I have tried to replace my payplans logo a few times but I have found that it is not updating. I assume that there might be a cache somewhere that might be causing the same logo to be shown but I cant be sure.
The logo resets back to payplans without issue but when I add a different logo I just get my old logo loading.

Cheers,
Andrew
Hey Andrew,

Thank you for providing us with access.

I've checked your site and the logo saved in the backend setting is showing in the frontend without any issue.
See attached screenshot.

If this is correct then try to clear your browser cache and check this issue again.
Update us with the response.
Manisha Ranawat
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Monday, 12 September 2022 17:56
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Hey Andrew,

I've tried to replicate this at my local end but didn't see any issue.
Can you provide us with site backend URL access so we ill check it further?

Looking forward to your response.
Manisha Ranawat
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Monday, 12 September 2022 12:10
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https://www.andacod.com/administrator/
Andrew Nicholls
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Monday, 12 September 2022 16:50
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