Payplans 4 : Can't save pre-expiry time in Notification rule
By Websight Agency on Wednesday, 23 January 2019
Posted in General Issues
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Hi there,

I'm using Payplans 4.0.1 and Joomla 3.8.12
I'm trying to create a pre expiry notification, but Payplans don't save the pre-expiry time (whatever if I try to set an amount of days or months).
For example (see attached), if I set 7 days pre-expiry time, after saving, the time will reset to "unlimited" .
It works fine for post-expiry notification.

Thanks for your help!
Kind regards
Hi there,

Seems there is a bug regarding this, I've logged this issue into our issue tracker and our developer will take an action for this.

Thanks for your cooperation and understanding
Muhammad Fadhli
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Wednesday, 23 January 2019 13:51
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Hi Muhammad,

Okay thanks for your quick reply, I'm waiting for your feedback & fix to set my pre-expiry notification for my customers

Thanks a lot,
Vaite
Websight Agency
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Wednesday, 23 January 2019 15:50
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Hi Vaite,

Sure, we will update you once our developer has fix it in our repository
Muhammad Fadhli
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Wednesday, 23 January 2019 16:11
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Hi Vaite,

Can you download the attached file and replace it in the folder:
...administrator/components/com_payplans/themes/default/notifications/form/details.php

You're suggested to backup the file that you want to replace beforehand for precaution
Muhammad Fadhli
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Wednesday, 23 January 2019 16:46
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Hello,

Okay it works fine now, thanks a lot for super-fast support!

Have a nice day,
Vaite
Websight Agency
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Friday, 25 January 2019 03:35
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Irwin
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Friday, 25 January 2019 09:54
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