By Mario on Sunday, 27 January 2019
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Hello,

I'm triyng to upgrade Payplan to 4.
I start from Payplan 3.6.2 and Joomla 3.8.10
I've upgraded Payplan to 3.7.1: perfect.
I've upgraded Joomla to 3.9.1: perfect
I've upgraded to Payplan 4: the install procedure went fine, I do not receive errors. All green.
But after upgrade I can't connect to site: error 500.

Any idea?

Thanks,
Mario
It was a problem in PayPlans - Affiliate Tracker plugin... disabled from Mysql and solve.
I see which one in error.log file.
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Sunday, 27 January 2019 00:39
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Hey Mario,

May I know which affiliate tracker is this so that we can check and verify if the plugin needs to be disabled / removed.
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Sunday, 27 January 2019 12:11
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Plugin "PayPlans - Affiliate Tracker" for JoomlaThat! extension.
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Monday, 28 January 2019 02:44
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Hey Mario,

Sorry for delayed response due to weekend.

It's seems you are using custom plugin for affiliate tracker implement by Joomla That team, it will no longer work in PP4.
Because we changed the workflow in PP4 and revamped the entire workflow, so this plugin need to change to make it compatible to PP4.

Let me know if you have any query.
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Monday, 28 January 2019 11:51
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I check Joomlathat!, they update their plugin. I do not yet test it but they say it works.

Best regards,
M.
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Monday, 28 January 2019 17:35
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Hey Mario,

Thanks for updating us one this. It sounds good that they fixed it.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Monday, 28 January 2019 17:42
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