By Lucio Prieto Veramendi on Thursday, 01 February 2018
Posted in General
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Cuando active la creacion de menu, de playplans me salio el error "Call to undefined method JModuleHelper::isAdminMultilang()" y para que vuelva a funcionar easysocial tuve que deshabilitar payplans y encontre esto en el menu, que los menu generados aparecen con error y no se pueden configurar, desconozco lo que haya pasado haber si me pueden ayudar. Gracias
Sorry in english:

When I activated the menu creation, from playplans I got the error "Call to undefined method JModuleHelper :: isAdminMultilang ()" and to make easysocial work again I had to disable payplans and found this in the menu, that the generated menus appear with error and they can not be configured, I do not know what happened if they can help me. Thank you
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Thursday, 01 February 2018 07:53
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I had to deactivate it to be able to continue using Easysocial, because when it is active the frontend does not work
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Thursday, 01 February 2018 12:38
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Hey Lucio,

It seems like there is some conflicts between T3 and the module access plugin on PayPlans. I have temporarily turned this plugin off and it seems to be working fine now.
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Thursday, 01 February 2018 13:50
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What is the use of T3? Now I have this error 500. Of course I just tried it in another browser and if it works
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Thursday, 01 February 2018 21:44
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Hello Lucio,

Can you please tell me the steps to generate 500 error. So i'll be able to check this issue.
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Friday, 02 February 2018 01:10
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Thanks guys, the error 500 does not come out any more. A thousand thanks
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Friday, 02 February 2018 05:04
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But I see that it just keeps working well on my pc and in many other users the error 500 continues to appear, so much so that I was forced to deactivate payplans again and it works for them all, is it possible to uninstall and reinstall it?
The explanation of why the error came out is at the beginning of this thread, I explain it again more detailed:

Payplans I bought it when I had installed Jomsocial and when I made the migration to easysocial, I migrated with everything, I even had problems installing it and you helped me, product of the above was in your menu, in the Jomsocial menu, then when we migrated to Easysocial and I had installed Payplan, there was not the payplans menu in the Easysocial menu and payplans indicated that the menu needs to be added so press the button to add it and it was there when the problem arose, because it turns out that the payplans menu was still in the jomsocial menu and apparently there was a duplicate menu and the 500 error came out.

I attached the screen of it, I think it could help uninstalling and reinstalling it hopefully I can help.
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Friday, 02 February 2018 06:18
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Hello Lucio,

I'll uninstall and re-install payplans at your site, but first let me know have you done any kind of customizations in payplans.
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Friday, 02 February 2018 10:53
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No, no problem, I only have two payment plans and only test users have been assigned, if necessary, registered subscribers can be eliminated
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Friday, 02 February 2018 11:56
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Hello,

I have re-installed payplans at your site. Please take a look and configure the app's.
Let me know if still issue persist.
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Friday, 02 February 2018 12:24
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Well right now all right, but in the Payplan appears as if I did not have the play plan menu when there are only that are unpublished, I imagine that if I press the button to create menu related to the membership subscription, you can return the error , can I remove the unpublished menu of section 2 as in the graph and press the button create menu of section 1 of the graph ??
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Friday, 02 February 2018 12:39
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Hello,

If you don't want to show these menus , then create move these menu items into hidden Menu.

Refer Below mentioned points to move in hidden menu
1. Create Menus using menu link shown in setup checklist.
2. Now go to Menu manager and select these 3 menus created.
3. Now click on batch button shown in toolbar, the select move to menu to hidden and then process.
See attached screen shot.

Try this and let me know if still not resolved.
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Friday, 02 February 2018 13:17
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