Paypal - Plans are not being activated after payment.
By Matt Jackson on Thursday, 01 February 2018
Posted in Payment Gateways
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Hi there. Unfortunately I seem to have an issue with paypal payments. Once a user pays using a paypal account and is returned to the site, the subscription never activates.

I've set up the IPN based on the documentation provided and tried the solution from this thread https://stackideas.com/forums/error-log-generated-with-message-invalid-ipn#reply-381988

The user plans are still not activated even after applying that fix. Could you please have a look? I have provided site details in my dashboard.
Hello,

Can you please try to complete one more payment, i have done some changes at your site.
Update me with results.
Manisha Ranawat
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Friday, 02 February 2018 11:34
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Hello Matt,

I checked your site and found that error log is related to Invalid Receiver Email. This issue is already fixed and released and you are also using latest version.

Can you please try again to complete one payment and check it's working or not.
Please don't delete any payment.

Update me.
Manisha Ranawat
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Friday, 02 February 2018 01:08
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Hi,

I tried another payment this morning using paypal and I still get the same error. I signed up to the site using a valid email but the plan will still not be activated.
Matt Jackson
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Friday, 02 February 2018 03:47
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Hi there,

I tested the sandbox version of paypal and the live version and it works now! Thanks
Matt Jackson
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Friday, 02 February 2018 13:59
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Hello,

It sounds good that your issue is resolved now.
Manisha Ranawat
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Friday, 02 February 2018 14:39
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Just gonna leave this comment here in case it helps anyone else. The merchant paypal account had two emails attached to it. I was initially using the secondary email rather than the primary one which was why I was getting issues I believe.
Matt Jackson
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Saturday, 03 February 2018 09:32
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Thanks for updating us on this Matt, appreciate it very much!
Mark
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Saturday, 03 February 2018 12:03
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I am having this issue but nothing is working out for me. I only have on email on my merchant account and i tried sandbox and its not even letting me login to my dummy paypal account.Any ideas what else it could be?
Alejandro Caballero
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Monday, 05 February 2018 06:12
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Hello Alejandro,

We have replied you in another forum.
https://stackideas.com/forums/paypal-not-changing-status-to-paid-when-paid
Manisha Ranawat
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Monday, 05 February 2018 10:52
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