By Steven Buero on Wednesday, 29 May 2019
Posted in Payment Gateways
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OK, they all seem to be working, however, when I apply a coupon for a free membership, PayPal returns the "not working" issue. Is this a built in feature to stop $0.00 transactions or is there another setting I am missing?
Hey Steven,

I've checked your site and found that you have created discount coupon for each recurring type with 100 % discount.
It means when user apply this discount coupon then 100% discount applied for all the recurring payment , means 0 amount for all recurring payment.

PayPlans don't support 0 amount recurring payment , even if you can't set 0 amount for recurring type plan. It should be some greater then 0. That's why you are hitting this issue.

Is this a built in feature to stop $0.00 transactions or is there another setting I am missing?

In case of fixed payment , user will not redirect to payment page if amount is 0. In case of recurring it always redirect to payment page to create recurring profile creation to collect further payment.

So , if you want to apply 100% discount for first payment only then you should create Coupon Type to Initial Purchase.
When user apply this coupon code then recurring plan will, be converted to Recurring + Trial , where trail will be free and further recurring payment will be done with regular amount. As paypal support Recurring + Trial plan , so you can use this discount type.

Update us with response and correct me if i misunderstood.

Thank you for understanding !
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Wednesday, 29 May 2019 11:55
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Can I allow both free accounts as well as paid subscriptions with pay plans/social?
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Wednesday, 24 July 2019 02:48
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I figured it out... no need to reply. Thanks
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Wednesday, 24 July 2019 03:05
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Hi Steven,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Wednesday, 24 July 2019 10:57
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