Hello,

It looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.

Hi Mark,
I was hoping to get the paypal issue resolved without having to be a subscribed member - or is there no support at all (also regarding errors)?

Hello,

I am really sorry but support is only provided to users with a valid support subscription. Once your subscription runs out, you will need to renew your subscription to obtain access to our support team.

Without your subscription, we do not have resources to hire support team members as well as developers to assist you with your issues or provide necessary updates on the software.

Thank you for understanding.