Paypal failed but Payplans approved payment
By DHNGroup on Wednesday, 14 November 2018
Posted in General Issues
Replies 3
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We have noticed a successful transaction in payplans that didn't work in PayPal.
It appears that our Payflow account did not have American Express enabled.
When a customer used this payment method PayPal returned this error: code 25 - Transaction not mapped to the host type.
(Your Payflow Pro account isn't set up to process the specified transaction method or card type such as Visa or American Express).

Payplans system should not have accepted the transaction as approved!
Hello,

I've checked your site and didn't see any transaction related to paypal recently.
i checked this on your test site , credentials you shared in first post.
see attached screen shot.

Update me.
Manisha Ranawat
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Wednesday, 14 November 2018 12:50
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This happened on live system and you have an access to the test server only. I don't have sandbox for payflow either to test it.
In meantime we requested from PayPal add American Express to avoid this issue again.
Like I said that transaction showed successful in Payplans.

RESULT 0
RPREF RY350FB5C62E
PROFILEID RP0000000058
RESPMSG Approved

Gateway Txn Id RY350FB5C62E
DHNGroup
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Wednesday, 14 November 2018 13:02
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Hello,

Can you share live site details, so i can check the notification data coming from payflow.
Accordingly i'll check this issue further.
Manisha Ranawat
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Wednesday, 14 November 2018 15:33
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