By Andrew Neighbour on Tuesday, 10 April 2018
Posted in Payment Gateways
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The PayPal app will not accept our email address hannah@creatrix.gallery - the PayPla account user email.

Can this be fixed?

Thanks,
Andrew
Hello Andrew,

Yes, you can change it by doing change in paypal app xml file. Refer below mentioned solution for this.
1. Go to root/plugins/payplans/paypal/paypalapp/paypal/paypal.xml, find below mentioned code

<field name="merchant_email"
default=""
type="email"
size="50"
label="COM_PAYPLANS_APP_PAYPAL_MERCHANT_EMAIL"
description="COM_PAYPLANS_APP_PAYPAL_EMAIL_MERCHANT_DESC"
/>



<field name="sandbox_merchant_email"
type="email"
size="50"
default=""
label="COM_PAYPLANS_APP_PAYPAL_SANDBOX_MERCHANT_EMAIL"
description="COM_PAYPLANS_APP_PAYPAL_SANDBOX_MERCHANT_EMAIL_DESC"
/>


Change type="email" with type="text" .

Please do the changes and let me know if still issue persist.
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Tuesday, 10 April 2018 12:04
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That worked - will that be changed in future updates as it worked fine in the PayPal Pro plugin...or will I need to edit again when updated?
Thanks,
Andrew
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Tuesday, 10 April 2018 23:25
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Hello Andrew,

It sounds good that your issue is resolved.
I've already added it in our issue tracker , so will look into this.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.
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Tuesday, 10 April 2018 23:41
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