Hi there,

I have tried to replicate this on your site by creating a new testuser with my email. Then, I clicked the 'I forgot my password' and I did received the email immediately : http://take.ms/VWt09 . I reset my password and I am able to login using the new password. Am I missing anything?

Hi Nik,
Thank You for showing me. It works well for you. But I have checked it again and I could not receive any email.please the screenshots I attached and notice also the time in the picture( I have checked later too). Is there any other way to confirm the email are really sent from easysocial (email activity report)??
Regards

Hello,

The reset password email will not be stored in database because it is immediately sent out to users. However, if you want it to store in database, you can replace the attached file in : ../administrator/components/com_easysocial/includes/mailer/mailer.php.

Part of the issue is that when you request a password reset a dialog box is displayed with a field for a verification code. The message indicates that you will receive a code that you need to enter. The actual email that arrives only has a reset link. It does work, but there shouldn't be a screen indicating that a verification code will be sent.

Hi Meagan,

Regarding the issue seems there is a bug. I've logged this issue in our issue tracker and our developer will take an action for this.

Thanks for your understanding