parsererror While Editing Comment
By Marcus Palmer on Monday, 04 August 2014
Posted in Technical Issues
Replies 7
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Views 685
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Not sure if this is because of the recent changes made to my easydiscuss to autopost facebook but i now get an "parsererror" while editing comments.

Help?
Hello Marcus Palmer,

I'm really sorry that delayed of this reply,
I can access in your Joomla backend now, but it seems like when i tried to access in your FTP, I'm still getting this error Error: Failed to retrieve directory listing
Reference link : https://www.infinitywebhosts.com/billing/knowledgebase/26/FileZilla-FTP-Failed-to-retrieve-directory-listing-Error.html (my ip address - 175.142.143.182)

Can you try download my attachment file and replace in
JoomlaFolder\components\com_easydiscuss\controllers\posts.php
JoomlaFolder\components\com_easydiscuss\views\post\view.ajax.php
and see how it goes?

Also, can you provide us with your error log file?
Arlex Wong
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Tuesday, 05 August 2014 11:33
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Hello Marcus Palmer,

May i know is it you edit the reply or comment hitting that parser error?
Is it possible provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
Arlex Wong
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Monday, 04 August 2014 17:19
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Hi Alex this is happening on click edit after posting a reply..

So i reply to someone's post, click on edit (The reply as i made a mistake in text)
edited text
click submit then you get the error on submission...

This does not happen on original post made, i can edit original post and submit, this only happens on replies!

Site and login details are from this ticket: http://stackideas.com/forums/unsupported-key-passed-to-getpersistentdata-facebook
Marcus Palmer
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Monday, 04 August 2014 18:33
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Hello Marcus Palmer,

I have tried to access with your Joomla backend and FTP access but it seems like the Joomla backend URL redirect back to homepage, and the FTP i hitting this error.
Error:	Failed to retrieve directory listing

Can you provide us again with your access in this post thread as well? Please advise.
Arlex Wong
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Monday, 04 August 2014 19:08
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Please see requested content below!
Marcus Palmer
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Tuesday, 05 August 2014 03:05
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Arlex Wong wrote:

Hello Marcus Palmer,

I'm really sorry that delayed of this reply,
I can access in your Joomla backend now, but it seems like when i tried to access in your FTP, I'm still getting this error Error: Failed to retrieve directory listing
Reference link : https://www.infinitywebhosts.com/billing/knowledgebase/26/FileZilla-FTP-Failed-to-retrieve-directory-listing-Error.html (my ip address - 175.142.143.182)

Can you try download my attachment file and replace in
JoomlaFolder\components\com_easydiscuss\controllers\posts.php
JoomlaFolder\components\com_easydiscuss\views\post\view.ajax.php
and see how it goes?

Also, can you provide us with your error log file?
Arlex Wong wrote:

Hello Marcus Palmer,

I'm really sorry that delayed of this reply,
I can access in your Joomla backend now, but it seems like when i tried to access in your FTP, I'm still getting this error Error: Failed to retrieve directory listing
Reference link : https://www.infinitywebhosts.com/billing/knowledgebase/26/FileZilla-FTP-Failed-to-retrieve-directory-listing-Error.html (my ip address - 175.142.143.182)

Can you try download my attachment file and replace in
JoomlaFolder\components\com_easydiscuss\controllers\posts.php
JoomlaFolder\components\com_easydiscuss\views\post\view.ajax.php
and see how it goes?

Also, can you provide us with your error log file?





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That worked a treat Alex!!
Thanks!
Marcus Palmer
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Tuesday, 05 August 2014 23:35
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Thanks for updating, glad that your issues are resolved now.
Mark
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Tuesday, 05 August 2014 23:59
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