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Hi Paul Murray,

I am really sorry for the delay of this reply as it is a weekend for us here.

I will see what we can do, can I have your site backend access? because I tried to access but hitting this error, check my screenshot below.

Hi Arlex

This is what Siteground are saying:

Also provide us with the IP address of Stackideas so we could check if we are restricting their access on our end.

I guess that you can not post info like that in here in the forum?

If you send me an email here: paul(at)paurray.de

I will pass the address on...

thanks

Paul

Hi Arlex

Here is the update.
Siteground seem to be on top of it.

From Siteground:

It seems the issue is caused by the fact that your paurray.de domain is trying to load the content from another domain -> finalbug.net.

I see that you have set your paurray.de domains as parked to finalbug.net and in this case I suggest to set your parked domain as addon domain and make the exact same copy for your new addon domain as the issue with the provided screenshot does not persist for - finalbug.net

Also please note that since your paurray.de domains is set as parked only the "home" page would be loaded properly and if you click on any of the internal links it would redirect you to the actual domain finalbug.net. If you want to avoid this redirect, just set your domain as addon domain through cPanel -> Addon domains and transfer the content in public_html in your newly created addon domain folder.


they are taking care of this for me now

more to follow

wishing you a pleasant weekend

Paul

Hi Arlex

In case you are around this weekend. I have not forgotten this.
I am holding off slightly as I want to upgrade to Joomla 3.x and will then have to update Wanders for Joomla 3.x from 2.x
I estimate that this will happen within a month.

best

Paul

Hi Paul Murray,

I'm really apologize that delayed of this reply,

Okay, keep us updated when you're ready and I will send you with my current IP address.