Update

it seems to be okay on public pages and some private pages, but don't appear on other private pages

Hmmmmm changed a private page to public and still no submit review button

Hi there,

Not sure how to replicate this issues as it seems to works without issues on my end. Can you provide us with your valid admin access so that we can further check this issues?

Please advice.

Hi Abdul

I have updated the site details, it seems to be affecting four pages where the submit review button does not appear, one is the chocolates page.

Kind Regards
Rob

Hi Abdul

I did think it was down to the amount of page reviews left but one page has 3, another has 21 both dont have the submit review button

Kind Regards
Rob

Page History

Two pages are around 2 months old, the other two pages are over a year old

Thanks for your time on this

Kind Regards
Rob

Hi there,

It seems that there are reviewal button on all pages i checked as you can see on my video here http://take.ms/wSuRw. May i know that users already submitted those reviews on that particular pages? If yes, it will not shown those submit button as one user only can submit once only.

Or maybe you can provide us with that particular user access so that we can further check this issues. Please advice.

Hi Abdul

That is because no issue with super admin, only affects registered users

I did ask in a previous support ticket how to enable mutlpie reviews by same user and was told to remove code as below form template/wireframe/default/default.php as below but when I just tried this again as thought I needed to do this fix again it removes the submit review for all pages.

<?php if ($cluster->canSubmitReview()) { ?>
<a href="<?php echo ESR::apps(array('layout' => 'canvas', 'customView' => 'form', 'uid' => $cluster->getAlias(), 'type' => $cluster->getType(), 'id' => $app->getAlias()));?>" class="btn btn-es-primary btn-block t-lg-mb--xl">
<?php echo JText::_('APP_REVIEWS_SUBMIT'); ?>
</a>
<?php } ?>

Kind Regards
Rob

Hi Abdul

It needs to have the allow multiple reviews per user but that fix removes all submit review buttons

Thanks for your time on this.

Kind Regards
Rob

Hi Abdul

Sorry it must have updated that file in the last updates of ES but now the fix don't seem to work but it removes all submit review button.

Kind Regards
Rob

Hi there,

It seems that those changes are overwritten as there are such files on your template overwrite currently.

I have applied those fixes here .../templates/protostar/html/com_easysocial/reviews/default/default.php *template override and it should shown as it should now.

Please give it a check and see how it goes.

Hi Abdul

You guys are the best and it works great.

Thanks for your time and have a great day

Kind Regards
Rob

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.