Page review app issues
By Robgunner on Thursday, 26 October 2017
Posted in General
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Hi Guys

Mark asked me to raise a ticket with the issues

I installed the page review app yesterday but have a couple of issues

1: if I enable moderation of reviews when an admin goes to accept the review it throws 'invalid review item' error , if I turn of moderate reviews it goes straight through when someone posts a review

2: if you see following screenshot on mobile using horizon theme there is no toggle sidebar on reviews, so can't submit a new review on mobile

Kind Regards
Rob
Hi there,

Have you downloaded it latest version here https://stackideas.com/apps/item/3341-group-reviews . If yes, it would be best if you can provide us with your valid access credentials for us further check on this issues.

2: if you see following screenshot on mobile using horizon theme there is no toggle sidebar on reviews, so can't submit a new review on mobile

It seems that i can replicate this on our end, i have logged this issues internally and will be included on our next release version.

Please advice.
Abdul Warith Norudin
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Thursday, 26 October 2017 16:09
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Hi Abdul

This issue is with the page review app not the group review app, I downloaded the latest version yesterday

I will update the credentials on site details

That's great and thanks, look forward to update and this resolved as most of my members use mobile

Kind Regards
Rob
Robgunner
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Thursday, 26 October 2017 17:05
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Hi

Right I turned on moderate reviews in app, created new tester account for you guys (updated details) created a testing page, liked with new tester account, left review and got notification was left for moderating, logged in my account got notification of review, clicked accept and got kicked to the home page of site and review gone

Kind Regards
Rob
Robgunner
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Thursday, 26 October 2017 17:34
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Hi

got the review and same thing see screenshot

Rob
Robgunner
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Thursday, 26 October 2017 17:52
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Hi there,

It seems that i have replicated this wrongly, after those explaination made by you. I can replicate them now. Sorry for confusion caused. I have logged this issues internally and will included those fixes on our next release version.

Thanks for you understanding.
Abdul Warith Norudin
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Thursday, 26 October 2017 17:58
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Hi Abdul

Thats great and thank you, look forward to the fixes.

I will disable the moderation of review for now.

Kind Regards
Rob
Robgunner
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Thursday, 26 October 2017 18:03
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Hi there,

You can enable them right now, but you need to approve them without accessing the notifications first, just approve them here http://take.ms/tw24K, it should works without any error.

Please give it a try and see how it goes.
Abdul Warith Norudin
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Thursday, 26 October 2017 18:13
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Hi Abdul

Ill mark as resolved and watch out for update on app

Kind Regards
Rob
Robgunner
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Thursday, 26 October 2017 18:20
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Hi there,

Thanks for your understanding

Kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry.
Abdul Warith Norudin
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Thursday, 26 October 2017 18:22
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Hi Abdul

no problem my friend and thanks for your time

have a great day

Thanks
Rob
Robgunner
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Thursday, 26 October 2017 18:34
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Hi there,

You are most welcome. I will lock and mark this thread as resolved.
Abdul Warith Norudin
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Thursday, 26 October 2017 18:38
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