Hello Chris,

Yes, we have actually addressed an issue on mobile devices where the e-mails doesn't render correctly. We have applied some responsive styles on it so that these e-mails look good across multiple platforms.

So the email is supposed to be the full width of the screen now ? because when i do a preview on the backend, it is still limited in size, also in Web mail its still limited.

http://i.imgur.com/IoSu8eA.png


however in outlook

http://i.imgur.com/8Nl8PY4.png

I will consult with our designer regarding this.

Hey chris,

I already consult with our designer regarding this, by right it shouldn't show the full width in the Outlook, it seems like we missing some of the HTML markup which support for Outlook, because the current release we updated all the email template HTML structure in order to support android and iPhone mobile device responsive issue.

I will log this issue into our issue tracker, once our designer fix it, I will keep you update.

Hello Chris, I have applied the fixed for you, please test the email with Outlook again.

Yes thats working now, thanks.

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.