Orders not reflected on my account
By Jordan Weinstein on Tuesday, 29 April 2014
Posted in Post Sales
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I recently purchased 3 SI components, order ID SI140425-7291-98257. Unfortunately, they don't appear on my account. It is possible that registration email j*****@rogers.com is different than my SI account email dr**********@gmail.com. I am being prompted to renew Komento when I just renewed it as part of the above order.

Jordan
Hi Jordan,

Thank you for your inquiry. I've checked and helped you to apply your renewals to all of your licenses. However, I am not quite sure as to why this issue happened. I'll forward this to our web dev and he'll check it out as soon as he's online. Meanwhile, would you be kind enough to login and verify that your license have all been renewed?
Ahmad Justin
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Tuesday, 29 April 2014 10:29
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Hello,

Yes thanks, the licenses are updated.

Jordan
Jordan Weinstein
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Tuesday, 29 April 2014 20:03
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Hi Jordan,

Great! I'll mark this thread as solved and close it. Should you have any other inquiries, please do not hesitate to start a new thread. Have an awesome day!
Ahmad Justin
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Wednesday, 30 April 2014 01:54
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