Option to download data not working
By Matthew Pate on Sunday, 27 May 2018
Posted in Technical Issues
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Hi there, I have enabled the option to enable users to download their data and the link appears within the "edit profile" section of the site as expected. However when this link is clicked it simply redirects me to my main dashboard page.

The url generated for the link is :https://www.mysite.com/social/profile/download which is inline with the other account option link formats. All other links are working 100%.

Any suggestions as I really do need to be GDPR compliant with 10,000+ European users!
Hey Matthew,

There is a known issue for the SEF links when you have a "My Profile" menu item created. Can you download the attached file and upload it into /administrator/components/com_easysocial/includes/
Mark
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Sunday, 27 May 2018 16:53
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Thank you Mark. The attached file works 100%.

Thank you for your prompt assistance as always
Matthew Pate
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Sunday, 27 May 2018 18:08
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You're most welcome, glad to heard your issue resolved.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
Arlex Wong
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Monday, 28 May 2018 09:41
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