By Chaon on Sunday, 10 March 2019
Posted in Technical Issues
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Hello,
2 days now i noticed that the onesignal dialog box appears different. It now shows up as a popup window and chrome of course it's blocking it.
I made no change so i don't understand how did this change the way that it showed.
Please help me set it to look as it was.
Hi there,

I am not really sure why and how this happens like this in a sudden, but you can update your OneSignal login access so that we can have a better look.

May I know how is it show previously when someone accesses on your site?
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Monday, 11 March 2019 17:29
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It was showing as alert box and not as popup. Same as it appears here in your website.
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Monday, 11 March 2019 17:53
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Hi there,

Can you update your OneSignal login access so that we can have a better look of it?
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Tuesday, 12 March 2019 10:09
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I added the onesignal login access on my site details.
Also this is the answer that i got from Onesignal support

Hi there,
If you set autoRegister: false in the init code. You can call OneSignal.showSlidedownPrompt(); to show the OneSignal slide prompt.
We will be also making an update to our SDK to fix this browser issue soon, but we recommend implementing the above fix to make sure browser changes like this won't affect the site again.
Thanks and let us know if there is anything else we can assist with.
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Tuesday, 12 March 2019 19:19
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Hi there,

Can you update your FTP's access as we are unable to access your FTP? We would like to try their suggestion and see whether it will work or not.
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Wednesday, 13 March 2019 11:43
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Please try the new ftp credentials that i provided
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Wednesday, 13 March 2019 15:16
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Hey Chaon,

I did mark this thread to private, because I would like to show you whether this is the correct FTP login credentials I enter.

*****

If this is the correct login credentials, it seems like I still unable to connect it, this is what i hitting now :

Status: Resolving address of himara.gr
Status: Connecting to 104.18.42.190:21...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry...
Status: Resolving address of himara.gr
Status: Connecting to 104.18.42.190:21...
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Wednesday, 13 March 2019 15:33
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I updated the ftp adress like 10 minutes ago. it's ftp://188.40.152.186/
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Wednesday, 13 March 2019 15:40
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Thanks, I can able to connect with your FTP server now and I did applied some temporary fix on your site like what OneSignal guy told you, can you give it a check whether work correctly now?

This is the file I modified on your site.
JoomlaFolder/components/com_easyblog/themes/wireframe/push/onesignal.js
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Wednesday, 13 March 2019 17:09
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That worked. Many thanks.
How can i apply that change so it wont get replaced on next easyblog upgrades?
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Wednesday, 13 March 2019 17:30
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For now you can backup this file first JoomlaFolder/components/com_easyblog/themes/wireframe/push/onesignal.js before update next Easyblog version.

Hi there,
If you set autoRegister: false in the init code. You can call OneSignal.showSlidedownPrompt(); to show the OneSignal slide prompt.
We will be also making an update to our SDK to fix this browser issue soon, but we recommend implementing the above fix to make sure browser changes like this won't affect the site again.
Thanks and let us know if there is anything else we can assist with.

According what Onesignal guy mentioned to you, they will fix this browser issue soon so we need to check and see whether we still need to apply some fix in order to work properly with their newest SDK code.
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Wednesday, 13 March 2019 17:40
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Thank you Arlex much appreciated
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Wednesday, 13 March 2019 18:36
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Wednesday, 13 March 2019 18:40
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