On some systems CAN NOT add comments, such as IE, FF on Linux, windows Phone on nokia
By Debata Olsztyn on Tuesday, 04 February 2014
Posted in General Issues
Replies 6
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Hello


We bought and installed your component, but some readers say that they can not add comments, eg on IE, FF on Linux, and Windows Phone from mobile.

Sometimes it also happens that the comments be duplicated and For instance one comment appears several times.

Please repair it, our domain debata.olsztyn.pl

here is some information about system

PHP Built On Linux debata.nazwa.pl 3.10.25-031025-generic #201312201135 SMP Fri Dec 20 16:36:29 UTC 2013 i686
Database Version 5.0.91-log
Database Collation utf8_general_ci
PHP Version 5.3.27
Web Server Apache/2
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.2.1 Stable [ Ember ] 18-December-2013 14:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

Jaroslaw Kasperek
Hello,

So sorry for the delay in getting back to you. Please send us your backend and FTP access o that we can check this out Please advice.

Thanks!
Adelene
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Tuesday, 04 February 2014 17:23
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on picture you can see an error
Debata Olsztyn
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Tuesday, 04 February 2014 21:15
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Hello Jarsolaw,

I've tried to comment on your site with IE and FF and it is working. By the way, that "no transport" error probably means that the user who is posting the comments might have unstable internet connection.
Nik Faris
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Wednesday, 05 February 2014 11:04
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Hello Nick

The problem is not speed Internet, or instability of the internet connection. I tested it on two computers that are on the same network. First computer: Windows XP, Chrome - you can not add a comment.
Second computer: Windows 7, FF, you can add a comment.
On the computer of my friend with Windows 7 and FF - you can not add a comment.

The problem also is on Windows Phone Nokia 720, here too there is an error as the picture
Debata Olsztyn
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Wednesday, 05 February 2014 16:37
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Nick, I do not know what to think, three minutes later I could add a comment on my phone phone.
Debata Olsztyn
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Wednesday, 05 February 2014 17:03
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Hello Jarsolaw,

I am sorry if we missed your post earlier here. Are you still having issues with the comments?
Mark
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Thursday, 20 February 2014 22:56
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