By Phivos on Friday, 07 October 2016
Posted in Technical Issues
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Dear support,

During the last few days, once we share a blog on our facebook page the photo of the blog is not appearing as per the photo below.

Please have a look. I also provide login credentials for an account that has admin access right on our facebook page in case you need them.

Regards,
Hi there,

After checking on your site, it seems that one of your plugin may caused this issues to happens. Your "AL Plugin Facebook Comments for Joomla 2.5/3.0" also injected og:image to your blog as you can see here http://prntscr.com/cquk6x and http://prntscr.com/cquj8y. You either can disable the plugin or you have to contact the service provider regarding this issues. For better view, you go to https://developers.facebook.com/tools/debug/sharing/ then paste your url, it will stated that More Than One OG URL Specified

Hope this helps
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Friday, 07 October 2016 15:53
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Dear Abdul,

Tgank you for the prompt response. We disabled the al facebook plugin, cleared cache but the issue persists. Any ideas?

Regards,
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Friday, 07 October 2016 16:06
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Hi there,

You have to go to https://developers.facebook.com/tools/debug/sharing/ and scrape it until it show correct image as shown http://prntscr.com/cqurlg. I have "scrape" it for you. And it should shown correctly now as you can see http://prntscr.com/cqus9q. Please give it a try and see how it goes.
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Friday, 07 October 2016 16:13
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Dear Abdul,

So no more is required on our end. We tested it and works fine. Thank you for the prompt response.

Regards,
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Friday, 07 October 2016 16:24
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Hi Phivos,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 07 October 2016 16:25
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