OMG ... users can subscribe without being logged in !!!
By Julian on Friday, 18 January 2019
Posted in Installation Issues
Replies 5
Likes 0
Views 568
Votes 0
Hi everybody,

this will run into a mess: Users can subscribe to a plan without being signed in!



This will lead into a mess: Payplans does not know how has paid a plan and does not upgrade the user. There is simply no connection between the payment and the user. I think this should be fixed on a very high priority!

How can I now adjust the recent subscription? It´s a recurring subscription, so I need to attach it to the correct user and make sure that the future-payments are also correctly set to the user.

All the best, Julian!
Hey Julian,

Update us with your site ftp details, so i'll be able to check this issue further.
I managed to find admin details from your another forum post.
Manisha Ranawat
·
Friday, 18 January 2019 16:22
·
0 Likes
·
0 Votes
·
0 Comments
·
I have added the FTP in this request.

Well, just in advance: is this issue (subscribe when not logged) happening only to me?
I thought, this is a general bug.

And one more thing:
Please do NOT hide the plan from unlogged users. The plan has to show up, because there is no login-form on the plan overview. If you simply hide the plans, the users won´t see anything and leave ...

The problem is really: The subscription should make the registration/login mandatory!

All the best, Julian!
Julian
·
Friday, 18 January 2019 16:28
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Julian,

This issue is coming at your site only. I've already helped you to fix this issue at your site.
Please take a look on this issue and let me know if still issue persist.

Thank you for understanding !
Manisha Ranawat
·
Friday, 18 January 2019 19:01
·
0 Likes
·
0 Votes
·
0 Comments
·
It´s still existing.
But it´s really easy to test it: Log out, choose a plan, click on "checkout" and when you are redirected to paypal the issue is still there.
Julian
·
Friday, 18 January 2019 19:13
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey Julian,

Yes, i tried the same thing. See video mentioned on below link.
https://drive.google.com/file/d/1Q-3LS-hHXQnMTlyKR-G4pnXzXMhtUzpl/view?usp=sharing

Let me know what m missing , to replicate this issue. Also try after clearing browser cache or in private window of browser.
Update us with result.
Manisha Ranawat
·
Friday, 18 January 2019 19:23
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post