By GILL on Wednesday, 13 July 2022
Posted in General
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Hi Good Morning Stackideas Support Team How Are you ^_^

I Tried to Install Office Template on Website But it is Showing Following error as show in attached Image

when switch back to default template "Cassiopeia" Everything Works Fine Could You Please Help me

and Provide Updated Template


Thanks
Thanks Gill. It appears that the error occurs when frontend editing is enabled in global configuration(attached). This is why only the logged in user sees the error.

I have helped you disable frontend editing for now so the error does not show. Will log this in our tracker.
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Wednesday, 13 July 2022 11:43
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Hi Gill,

May I know whether you are on the latest version of the office template? Can you provide us your back-end and ftp access in the starting post so we can investigate the error?
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Wednesday, 13 July 2022 10:38
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Hi i provided website url and user login credential, Please take a look

Website using V3.0.9 Version

For Visitor Website Work fine user logged in Then It shows error

Thanks
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Wednesday, 13 July 2022 10:58
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Thanks you so much for your kind help ^_^
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Wednesday, 13 July 2022 12:54
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You are most welcome, Gill.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Wednesday, 13 July 2022 13:59
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