By Andy on Saturday, 11 July 2020
Posted in General Issues
Replies 5
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Votes 0
Hello... When I subscribe to a category I get the pop-up in the screenshot attached.

It says "Please enter both Name and Email to continue" which is odd because...

(a) Nowhere to type your name, and
(b) It already knows the email

Is this a 'bug' where the text needs changing?

Also, it's fussy of me, but any way to line up that email address - it looks a little odd dropped down from the "Your e-mail" line - and the : should have the space after it instead of before it.
It seems like some of the styling conflict with your current template, I did applied this following css from your site backend > Easydiscuss > theme > custom css


body #ed .hide {
display: none;
}

body #ed.ed-dialog .form-inline {
display: block !important;
}


It should work fine now.
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Saturday, 11 July 2020 21:07
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That strange, perhaps you can update your Easydiscuss licensed domain backend and FTP access so we can better have a check?

Because I was unable to replicate this in my locally.
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Saturday, 11 July 2020 10:43
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Hi Arlex... Thanks for taking a look. I've added specific site details to this ticket... I bought EasyDiscuss for a second website I have (not the main one you usually help me with!)

It was a brand new install a couple of days ago. You should be able to use the Joomla account I've provided to subscribe to a category front-end and replicate what I'm seeing...
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Saturday, 11 July 2020 15:43
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Perfect. Yes, working fine now.

For info that template was default Helix Ultimate
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Saturday, 11 July 2020 22:23
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You are most welcome, glad that your issue is resolved now.
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Sunday, 12 July 2020 10:36
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