By Ryan Sullivan on Thursday, 27 August 2015
Posted in Technical Issues
Replies 11
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I have a few issues and questions about notifying subscribers to categories on my site.

1. Can subscribers to a category be notified when an entry is modified? Some blog authors will only update their one blog time and again rather than submit multiple posts. But subscribers still must be notified.

2. Subscription confirmation emails contain a link to the category being subscribed to, but the link does not contain the full path. If my site is http://www.mysite.com/coolblog/myblog the link would only contain /coolblog/myblog

3. I am unsure if my subscribers are being notified as far as I can tell my settings are correct and I have subscribed to categories that are being updated but I am not notified.

4. If a category is populated by a subscription to a blogspot blog can subscribers still be notified?
Hi Ryan,

I am really sorry for the delay of this reply. Please find my answers from your inquiries below.

1. Can subscribers to a category be notified when an entry is modified? Some blog authors will only update their one blog time and again rather than submit multiple posts. But subscribers still must be notified.

Unfortunately it is not possible currently to notify subscribers when the entry was edited.

2. Subscription confirmation emails contain a link to the category being subscribed to, but the link does not contain the full path. If my site is http://www.mysite.com/coolblog/myblog the link would only contain /coolblog/myblog

It seems like there are some issue with how the external url is being parsed to external source. Can you provide us with your FTP access so we can check on the issue further?

3. I am unsure if my subscribers are being notified as far as I can tell my settings are correct and I have subscribed to categories that are being updated but I am not notified.

Can I have FTP on your site so we can check the issue directly?

4. If a category is populated by a subscription to a blogspot blog can subscribers still be notified?

I'm not really sure what do you mean by category is populated by a subscription to a blogspot. Can you elaborate more on this?
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Thursday, 27 August 2015 11:48
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See details below.
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Thursday, 27 August 2015 18:50
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Hi Ryan,

I am really sorry for the delay of this reply.

I've applied the fix inside your /components/com_easyblog/themes/wireframe/emails/html/subscription.confirmation.php and it should be working fine now when there are new subscription on your site.
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Thursday, 27 August 2015 19:26
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So all issues are resolved
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Thursday, 27 August 2015 19:32
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Hi Ryan,

I am sorry I've missed your another inquiry. For feed importer you can choose whether your subscribers should get notified or not when you set the settings from your backend > easyblog > feed importer > select your feed > notifiy users, http://screencast.com/t/5u3bFpcXyqi .
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Thursday, 27 August 2015 19:45
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I subscribed myself to a category HS MS Announcements and later made a new post in this category, I did not get a notification. Do I have a setting wrong???

http://www.benton.k12.ia.us/announcements-for-hs-ms
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Friday, 28 August 2015 01:38
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Am I right to assume all settings are in General > Subscriptions??? Please help! As users are not being notified
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Friday, 28 August 2015 01:41
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Do I need a cronjob?
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Friday, 28 August 2015 01:44
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Hey Ryan,

If you have subscribed to the category "HS MS Announcements", whenever a new post is made towards that category, you will then receive a notification. Looking at your e-mail activities, it seems like all of the emails are already dispatched out. Did you already create the cronjob for EasyBlog?

You can refer to the documentation on setting up cronjobs at http://stackideas.com/docs/easyblog/administrators/cronjobs
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Friday, 28 August 2015 02:26
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The only cron job I am using is for importing an rss feed, I do not have a cron job for sending out e-mails to users subscribing to a category. Do I need a cron job to send out emails notifying users subscribed to categories? If so I may need some direction as to how this gets set up. When you say the "Looking at your e-mail activities, it seems like all of the emails are already dispatched out." I am assuming you are looking at EASY BLOG > Mail activities and there it looks like all e-mails are being sent but only notifying users they have subscribed to a category and e-mails notifying the admin of their subscription. I see no e-mail activity for e-mails being sent to subscribers when a new post is made to a category. Please let me know what I need to get this working, either it is a setting in EB5 I have incorrect, a cronjob that need setup, a combination of the 2, or a bug in EB5 I doubt that

The cron job I am using to import from an RSS feed looks like this:

/usr/bin/wget -O /dev/null "http://mysite.com/index.php?option=com_easyblog&task=cronfeed";

If I need a cron job what does it look like?
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Friday, 28 August 2015 09:25
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Hi Ryan,

I am really sorry for the delay of this reply. I've checked your site and it seems like the following option is disabled by default inside the composer, http://screencast.com/t/ViWHsamb6 . When I enable it and the publish the blog post, all of the subscribers to that category are getting email notification as you can see from my screenshot here, http://screencast.com/t/tTa9u2Nl .

Further inspection on your site it seems like you have turned the following options off from your backend > easyblog > settings > general > default options > send notification emails, http://screencast.com/t/bqtJYKvDN . I've helped you to enable the settings and it should be working correctly now.
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Friday, 28 August 2015 12:43
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