By Manish Arora on Wednesday, 05 February 2014
Posted in General Issues
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i have enabled notify all users , but now when i submit a new discussion i get internal server 500 error!
There are 11000 users to notify on my website.
Hello Manish,

Can you provide us your backend and FTP access so we can check this for you? Please advise.
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Wednesday, 05 February 2014 16:23
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ya sure provided, Added to that specifically when i post a discussion with attachment it shows Internal Server Error,and notification for the new discussion are sent after 24 hours...?
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Wednesday, 05 February 2014 20:12
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here is the in-depth version
ISSUE:
1.) When i submit a discussion with attachment on the website i get internal server error.
2.) no notifications are are received by users or notification are received after 24 hours which defeats the purpose.
3.) to a guest all categories are not shown on front end.

About the website(optional):
This website is doctor patient consultation website where doctor are of custom joomla user type "doctor-silver" and patient are of custom joomla user type "user free"
Access to easy discuss categories is limited by this joomla user type restriction and for social interaction jomsocial is installed.the only category which can be accessed by patients for posting(ie. joomla user type "user free") is PATIENTS rest all other easy discuss categories are accessible for posting to only doctors

you can create new discussion by going to frontend menu -->"case discussions" -->submit a case (Use joomla super user id which i have provided to post test discussion)
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Thursday, 06 February 2014 14:16
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Hello Manish,

1. This internal server error is because of your facebook autoposting. You might want to check your app setting. I've tested to submit a case with Facebook autopost disabled and no error come out.
2. Have you set up any cronjob in your cpanel? This might because of the time interval in cronjob.
3. Can you specify which page is this? Because I've viewed your discussion/category as a guest with no issue. Please advise.
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Thursday, 06 February 2014 16:38
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thanks for your reply:)

1.) Facebook Auto posting ?, Any suggestions on what to check.

2.) Yes, i have enabled the corn jobs for every 30 minutes ,but still no mails to all user when a new discussion is Created? You can check my Cpanel for the same
(You can check this by changing registration email to you mail account to see if works)

3.) Check this link http://ayurvedaconsultants.com/discussions/ask-a-doctor
its a category link, Only 4 sub categories are shown under a category named "All Case Discussions" where there are 15+ categories under that.
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Thursday, 06 February 2014 17:55
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no reply yet?
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Friday, 07 February 2014 16:16
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Hello Manish,

I'm sorry that delayed of this reply,
1.) Facebook Auto posting ?, Any suggestions on what to check.
Try look at this Easydiscuss Facebook autoposting documentation and check your Facebook app configuration is it set correctly?
http://stackideas.com/docs/easydiscuss/autoposting/setting-up-autoposting-with-facebook
Notice : Remember when you edit something from your Facebook app, you have to click the revoke access from your backend Easydiscuss Facebook Autoposting setting then re-authorization "Sign in with Facebook" again then save it.
If you're still facing this internal server error when submit a discussion post, could you mind provide us with your facebook access so we can help you check on this issues? Please advise.


2.) Yes, i have enabled the corn jobs for every 30 minutes ,but still no mails to all user when a new discussion is Created? You can check my Cpanel for the same
(You can check this by changing registration email to you mail account to see if works)

Thanks for your Cpanel details, i have tried to access in your Joomla backend, but i getting this "Username and password do not match or you do not have an account yet.", could you mind provide us again with your Joomla backend login credential details? Please advise.


3.) Check this link http://ayurvedaconsultants.com/discussions/ask-a-doctor
its a category link, Only 4 sub categories are shown under a category named "All Case Discussions" where there are 15+ categories under that.

I'm suspect that you didn't set the permission to public user view that category, you can configure from your backend > Easydiscuss > Categories > select "YourCategory" > Permission tab > Add "Public" user group in this tab "Who can view discussion in this category" -> see my screenshot : http://screencast.com/t/qygU8dGGq
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Saturday, 08 February 2014 16:02
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1.) Ok, for Facebook auto-posting i will check myself,disabled it for now. but i am still getting internal server error when fairly large discussion( 1000 words ) is posted with a 250kb attachment the discussion is posted on website but internal server error is shown to the user.


2.) Joomla details provided.

3.) Set the permission to public user view that category ----> i have checked and i can see that already i have provided public permissions to view ,please see into this matter.
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Monday, 10 February 2014 13:15
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Hello Manish Arora,

Sorry for late reply to this,
1.) Ok, for Facebook auto-posting i will check myself
Okay, keep us updated then.


2.) Joomla details provided.
I have checked in your Cpanel Cronjob, it seems like i didn't receive any email when i put my email address in the Cron mail and i set to 1minute to run this easydiscuss cron command, the server should be send some response to my email address every 1 minute, you have to consult about this issues to your WebHosting provider and see what things caused out this issues.


3.) Set the permission to public user view that category ----> I have checked and i can see that already i have provided public permissions to view ,please see into this matter.
I have checked in your Joomla backend > Easydiscuss > Categories > Permission tab, it seems like when i added guest user group in this section category permissions "Who can view this discussion in this category" then the subcategory already appear on your page, see my screenshot : http://screencast.com/t/sdtOGfxZgg


Hope this help.
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Monday, 10 February 2014 15:41
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although the facebook auto-posting is disabled ,i am still getting internal server error when fairly large discussion( 1000 words ) is posted with a 250kb attachment the discussion is posted on website but internal server error is shown to the user.
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Monday, 10 February 2014 16:27
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To sum up here are the current issues:

1.) Regarding Facebook Auto-Posting not working ,Please check my facebook details
FB page to post on: https://www.facebook.com/ayurvedaconsultants

2.) Even with facebook auto-posting is disabled ,i am still getting internal server error when fairly large discussion( 1000 words ) is posted with a 250kb attachment the discussion is posted on website but internal server error is shown to the user.

3.)When a user achieves a specific rank the activity is published to Jomsocial stream.
like this -->SOMEONE is now ranked up to SOME RANK... !
But it should be published only once to the stream not every time user posts new discussion, that's whats happening right now on my website.

4.) Email to notify all users on new discussion is not working ,you said its a server side issue waiting for response from my web host...lets see
EDIT
Here is response from my web host provider
:After reading your previous mail, I understand that you have still issue with Cron job on your domain "ayurvedaconsultants.com ". I know how important is this for you and I assure my best assistance in this case. While checking this case in detail we could see that the Cron job was configured in correct and it was executing on every 30 minutes. I have checked the error log "/var/log/cron-20140209" and couldn't see any error messages in it. Please check verify this from your end and contact us on live chat so that we can recreate the issue from our end.

5.) Please login and visit this link http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=profile&id=2409
its profile of a user with a custom joomla usertype 'doctor silver' ,when i try to open one of his discussion's i get internel server error 500 .this problem is with every user.

6.) http://ayurvedaconsultants.com/discussions/ask-a-doctor/albumin-in-urine visiting this link as guest , some error displayed, while as a logged in user it throws internal server error
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Monday, 10 February 2014 20:25
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Hello Manish Arora,

Sorry for late reply to this,
1.) Regarding Facebook Auto-Posting not working ,Please check my facebook details
FB page to post on: https://www.facebook.com/ayurvedaconsultants
I have tried to access in your facebook account, but i getting this -> http://screencast.com/t/4xmcOeAV , please advise.


2.) Even with facebook auto-posting is disabled ,i am still getting internal server error when fairly large discussion( 1000 words ) is posted with a 250kb attachment the discussion is posted on website but internal server error is shown to the user.
5.) Please visit this link http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=profile&id=2409
its profile of a user with a custom joomla usertype 'doctor silver' ,when i try to open one of his discussion's i get internel server error 500 .this problem is with every user.
We're still investigate on this issues, we will getting back to you as soon as possible. Also, could you mind consult this you getting internel server error 500 to your WebHosting provider and see how it goes?


3.)When a user achieves a specific rank the activity is published to Jomsocial stream.
like this -->Mukesh Aggarwal is now ranked up to SOME RANK... !
But it should be published only once to the stream not every time user posts new discussion, that's whats happening right now on my website.
I have help you disabled that option for temporary.


4.) Email to notify all users on new discussion is not working ,you said its a server side issue waiting for response from my web host...lets see
Okay, keep us updated then.
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Tuesday, 11 February 2014 01:42
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Thanks for your response

1.) i have authorized you on Facebook . Try now

2.) Internel server error issues
NEW:
check this page->http://ayurvedaconsultants.com/discussions/ask-a-doctor/albumin-in-urine visiting this link as guest , some error displayed, while as a logged in user it throws internal server error 500

PREVIOUS:
->Even with Facebook auto-posting is disabled ,i am still getting internal server error when fairly large discussion( 1000 words ) is posted with a 250kb attachment the discussion is posted on website but internal server error is shown to the user.
->Please visit this link http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=profile&id=2409
its profile of a user with a custom joomla usertype 'doctor silver' ,when i try to open one of his discussion's i get internel server error 500 .this problem is with every user.

3.) About the corn issue,here is the response from my Webhost. [This is the most important and high Piriorty task ]
After reading your previous mail, I understand that you have still issue with Cron job on your domain "ayurvedaconsultants.com ". I know how important is this for you and I assure my best assistance in this case. While checking this case in detail we could see that the Cron job was configured in correct and it was executing on every 30 minutes. I have checked the error log "/var/log/cron-20140209" and couldn't see any error messages in it. Please check verify this from your end and contact us on live chat so that we can recreate the issue from our end.

if this helps:
i am receiving mails form corn daemon every 5 minutes

here is the mail content
--2014-02-11 00:45:01-- http://ayurvedaconsultants.com/index.php?option=com_easydiscuss&task=cron
Resolving ayurvedaconsultants.com... 108.162.199.204, 108.162.198.204
Connecting to ayurvedaconsultants.com|108.162.199.204|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “/dev/null”

0K 3.70M=0s

2014-02-11 00:45:06 (3.70 MB/s) - “/dev/null” saved [29]


May be Apache mod like mod_security causing these internel server 500 errors,what you say?
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Tuesday, 11 February 2014 03:29
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anything update about these issues?
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Wednesday, 12 February 2014 01:10
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Hello Manish Arora,

I'm really sorry for delayed of this reply,
Actually i have help you re-configuration with your Facebook autopost and i tested publishing a normal short content discussion post, then it work. (but i have help you disable that facebook autopost setting first)
Because i still investigate this when you try to publishing a long content then it will hitting this Internal server error 500.

Hmm may i know why you suspect that mod_security is causing these internal server 500 errors out? Actually I'm not sure that is it related with this mod_security, did you try to disable it and see if it could help?

About your Cronjob issue, i have tried put my email address in the Cron mail, but it seems like i still didn't receive any email
If everything okay, the server will send the response in my email, the content should be like that as you provided at above :

--2014-02-11 00:45:01-- http://ayurvedaconsultants.com/index.php?option=com_easydiscuss&task=cron
Resolving ayurvedaconsultants.com... 108.162.199.204, 108.162.198.204
Connecting to ayurvedaconsultants.com|108.162.199.204|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “/dev/null”

Actually this content you get from your webhosting provider right?
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Wednesday, 12 February 2014 01:24
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don't be sorry just keep me updated once a day,that's all what i need

1.)I am regularly receiving this content from corn daemon on my email address just go to cpanel >>corn jobs>>and remove my email which is entered in top textbox and add your's i hope you will receive regular emails form CORN daemon.
here is the screen shot of my email



2.)about mod_security
back in joomla 1.5 days when we were unable to save long article's in joomla backend and got internal server error ,the mod_security was the culprit
some help : http://forum.joomla.org/viewtopic.php?f=199&t=308040&start=60

3.)Please resolve facebook problem as early as possible.
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Wednesday, 12 February 2014 02:52
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Hello Manish Arora,

1.) I have tried to put my email address, but i still can't able to get any response email from the server, can you try put your email address and see what your get the response from server? Because i have change the Cron command to /bin/wget -O /dev/null "http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&task=cron";

2.) about mod_security
>> Did you try they suggestion in your side?

3.) Actually i already help you reauthorize with your Facebook autopost, now only hitting that issues with Internal server error 500 when publishing the discussion post, but the discussion post is success published to your facebook. We're still investigate on this Internal server error issues.
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Wednesday, 12 February 2014 15:30
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here is wht i am getting
Cron Daemon root@server.streconmedia.com
2:05 PM (0 minutes ago) or 4:35 (your time)

to me
--2014-02-12 14:05:01-- http://ayurvedaconsultants.com/index.php?option=com_easydiscuss&task=cron
Resolving ayurvedaconsultants.com... 108.162.198.204, 108.162.199.204
Connecting to ayurvedaconsultants.com|108.162.198.204|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: “/dev/null”

0K 3.99M=0s

2014-02-12 14:05:21 (3.99 MB/s) - “/dev/null” saved [29]


i have tried to disabled the mode_security and suhosin same results .


Keep me updated and solve these 500 server issues asap


do you need ssh or whm details ? if they are help to you..
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Wednesday, 12 February 2014 16:50
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Hello Manish Arora,

Sorry for late reply to this,
That's strange, are you using this Cpanel access and the Easydiscuss cron command? -> 168.144.144.122/cpanel
see my screenshot : http://screencast.com/t/7hdJKdhf (is it same command with your screen?)

Yes, we need that, is it possible provide us with your FTP access? Please advise.
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Wednesday, 12 February 2014 18:19
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That's strange, are you using this Cpanel access and the Easydiscuss cron command? -> 168.144.144.122/cpanel
see my screenshot : http://screencast.com/t/7hdJKdhf (is it same command with your screen?)
yes

ftp details are same as cpanel details already provided to you

ssh details and whm details are attached here
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Wednesday, 12 February 2014 20:33
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anything yet
now whole easydiscuss is not running

Here is the error ,please see this immediately!
500
Warning: phpinfo() has been disabled for security reasons in /home/ayurnew/public_html/components/com_easydiscuss/easydiscuss.php on line 17
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Thursday, 13 February 2014 22:34
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Hello Manish Arora,

I'm sorry that make your site hitting this error, i have remove that code just now i debugging in your site.
Because you have disabled the php Information from your server, so we can't able to know your site php information.

Can i have your phpmyadmin access detail?
Because i have do the debugging in your site, it seems like when you publishing a discussion post that moment, the system send the email notification to all user that moment hitting this Internal server 500 error, so we try to investigate this way if that work.

Also, i have tried to create a new user from your site, but i hitting this error, see my screenshot : http://screencast.com/t/tUmlyW3KL (SMTP error)
Did you consult this with your Webhosting provider and see them is it can help you at here?
Because when the site hitting this "Internal server 500 error", that was hard to say which issues causing this, so need to check everything. I'm sorry that make you inconvenience in currently.
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Friday, 14 February 2014 01:05
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1.) You can debug the site regardless of what is shown on the website, just make it work.
2.) PHPMYADMIN can accessed via cpanel(you have the details)
3.) This SMTP error was because Joomla was using SMTP port 465 for sending emails which was blocked by firewall ,its now Ok

you have now my Joomla backend,Cpanel details,WHM details,SSH details
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Saturday, 15 February 2014 03:36
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anything yet?
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Monday, 17 February 2014 20:47
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Hello Manish Arora,

I'm really sorry that delayed of this reply,
It seems like when processing all the users during the notification ( when 'notify to all the user' option enabled ), the PHP script is timeout and hence hitting Internal Server Error 500. We are still undergoing a discussion to address this issue and for the time being, maybe you should disable this option so the system only process send the other notification to user which email notification you enabled.

By the way, can you also disable your Apache server the error message overriding so that we can see the actual PHP error? I have do the debugging in your site this few day, when PHP script hit an error, the server only return 'error 500 internal server error' without showing what is the exact error message. Hmm, can you request with you webhosting provider regarding this and see is it possible to disable the Apache sever the error message overriding? Please advise.
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Monday, 17 February 2014 22:07
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Ok i have asked my hosting provider to disable "Apache sever the error message overriding" it will be off in 3 hours from now

Recently most of my user are receiving emails for discussions which were created a week back?

Please make this feature work
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Monday, 17 February 2014 22:20
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could you clear the corn mail queue ,as user are now receiving mails,which they were supposed to receive week earlier.
presently they are receiving mails like "A new discussion is created TEST" which were created a week before

the hosting company(http://www.myhosting.com) is also analyzing the issue (internel server error)
first they thought it was php upload limit ,they increased it but same result,then they said me to upgrade server as my ram was nearing full ,which i have done now its 3GHZ with 3GB of ram ,but same results.
what i believe is that its not the issue with webhost.

you can view apache logs for internel server error details .
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Tuesday, 18 February 2014 16:59
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Hello Manish Arora,

I'm sorry that delayed of this reply,
Thanks for ask your webhosting provider regarding this,

Hmm, we didn't clear any your cron mail queue in your site. I believe that before you reporting about this the user no get any email notification that cronjob haven't start work yet.
Maybe your webhosting provider help you solved this, so the email notification starting to send to your user under what you set the cronjob time interval.

Regarding with your site hitting Internal Server Error :
>> We're still investigate on this issues when the system notify to all the 11000++ users email notification with the huge content and attachment file then hitting the Internal Server Error.
Because now when you publishing a discussion post and hitting the error, actually the discussion post and email notification also already success sent it out.
Do you remember when you enabled this "Notify to all the user" option from backend Easydiscuss notification setting?

Maybe you should disable this "notify to all the user" option from your backend Easydiscuss notification setting for temporarily, and temporarily using the "site wide subscriptions" to notify which user subscribe on your forum site then when a new discussion post published, the system will sent the email notification to the user subscriber.
Because when your user publishing a discussion post also hitting this Internal Server Error, it will make your user feel like inconvenience.
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Wednesday, 19 February 2014 00:34
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Arlex wong i am sorry to say that but i couldn't make much sense out of your previous reply ,its like you were in hurry.

i am disabling this option as of now.

SIMPLY THERE ARE 2 ISSUES(please solve them asap):
1) no emails are sent to users although the corn job is running properly
2) the Internal server error.
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Wednesday, 19 February 2014 01:36
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Hello Manish Arora,

Sorry for late reply to this,
Yes, the cronjob is running properly now, but i have checked in your backend Easydiscuss setting, it seems like you only set 5 email set out per 30minute,
so I have help you set cronjob run 10minute per 1000email sent out, is it possible create a new discussion post and see is it your user receive the email notification faster? Please advise.

Regarding with the Internal server error :
>> We're still investigate Because this is very hard to identify where is going wrong, it only show the Internal Server Error 500.
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Wednesday, 19 February 2014 11:28
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yes you can test by creating new discussion
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Wednesday, 19 February 2014 19:01
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As you may know there are two types of users on my site i.e patients and doctors

So when a patient (Joomla usertype : user free) post a discussion in his easy discuss category (i.e patients)
an activity is published on Joomsocial stream ,with a link to that discussion ,but clicking on that link throws 403 server error
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Wednesday, 19 February 2014 21:31
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Hello Manish Arora,

Sorry for late reply to this,
I have tested published a few discussion post from your site last night, how the result of the email notification?
is it still can't get the email notification when the user submit a discussion post or reply?
Yes, you have mentioned in previous reply, actually i have tried to register an user account from your site to test this and set the usertype to user free, but it seems like work fine for me when click the link from the JomSocial activity. Do you mean that when a patient user submit a discussion post, then another patient user click on the JomSocial activity there discussion post link, then hit the 403 server error right? Please advise.
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Thursday, 20 February 2014 10:49
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Corn issue:
Yes i am receiving corn mails i got a mail for the post : "Test post by stackideas Pls ignore" ,this morning but thing the discussion was created 12 hour earlier,why so late?


403 Issue:
i mean that when a patient user submit a discussion post, then another doctor click on the JomSocial activity there discussion post link, then hit the 403 server error
simply log in as super user and follow this link follow this link : http://www.ayurvedaconsultants.com/ask-a-docter/2013-10-29-21-27-17/high-cholesterol-1

For your verification just checkout this text on activity stream and click on the discussion link :
Jitu Dodia started a new discussion High cholesterol...
Hello, I am suffering with high cholesterol range 200. I am taking rosuvastatin 10mg and blood thinners before bed from last 6months after cholesterol was diagnosed by doctor. I was consuming full fat dairy products before medication. I weighed 77kgs previously, but I have cut down full fat products and now weight is 66 kg. This was possible by ex..."
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Thursday, 20 February 2014 15:51
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Hello Manish Arora,

It seems like you set the menu item access to - user from this menu(Ask Docters), see my screenshot : http://screencast.com/t/8ccBXFAea6
When i help you set to public access, then which link under this menu already can access now.

Regarding with your cron issues:
>>If you feel that still slowly to get the email, you can configure the cron minute from Cpanel example : set to 0,40 minute to process 3000 email or 4000 email.
But you can't set like 0,10 minute to process 5000 email or above, because we do not know that your server is it faster to handle this using 10 minute to set out 4000 email.
Because we knew that you side user around 11000++ , when the user publishing a discussion post, the email process is very heavy.
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Thursday, 20 February 2014 16:27
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other then internal error while posting a case,there is one more place it appears ,i hope it will be easier to troubleshoot.

follow the posts link below,i can view these posts as guest(not logged-in)
http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=post&id=731
http://ayurvedaconsultants.com/discussions/ask-a-doctor/albumin-in-urine
and there are many others...


but when i am logged-in it shows internal server error 500?
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Saturday, 22 February 2014 03:30
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Hello Manish Arora,

I'm sorry that delayed of this reply,
Can i know where you get this URL -> http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=post&id=731 (When i access this URL while logged-in, getting internal server error 500)
But i'm noticed that you provided 2 URL link, 1 is contain www and another one is without www URL http://www.ayurvedaconsultants.com/... || http://ayurvedaconsultants.com/... , if i change to http://ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=post&id=731 (this work when i access as logged user)

This URL I also can access while logged user -> http://ayurvedaconsultants.com/discussions/ask-a-doctor/albumin-in-urine
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Monday, 24 February 2014 01:24
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so why internal error is show with www and it is nor shown without www?

Additionally(important issue)
Please Login and visit this user's easydiscuss profile:
http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=profile&id=1105

almost when try to open any discussion,it shows internel server error??
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Wednesday, 26 February 2014 00:08
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Hello Manish Arora,

Sorry for late reply to this,
That's strange I have tried to create a new user in your site "stackideasdebugger" under only doctor Silver user group, then i tried to access this you provided that user profile page ( http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=profile&id=1105 ), this user group user can access every discussion post.

When i tried to add "SuperUser" group under this user like your "bigboss" user, then hitting the Internal Server error, is it you have configure some permission for the Super user group?
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Wednesday, 26 February 2014 13:38
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Hello Manish Arora,

After debugging on your site very long time, it looks like there's an issue with the delete link bug in the SEF links, please have a check your profile page -> http://www.ayurvedaconsultants.com/index.php?option=com_easydiscuss&view=profile&id=1105 and see is it can access the discussion post.
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Thursday, 27 February 2014 01:32
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yes now i can access discussion posts with superuser ,could you elaborate what was the problem.
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Thursday, 27 February 2014 15:08
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Hello Manish Arora,

Sorry for late reply to this,
Actually that was a bug for the delete link causing to infinite loops, so some of the discussion will come out this problem.
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Thursday, 27 February 2014 19:07
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hi
how can i show discussions according to date here:
http://www.ayurvedaconsultants.com/discussions/ask-a-doctor
say newest fist and oldest last

additionally users are still complaining that they are not receiving emails when new discussion is posted.
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Friday, 14 March 2014 01:27
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Hello Manish Arora,

Sorry for late reply to this,
By default the Easydiscuss forum is sorting by which is discussion post latest reply date, now i help you change to sorting by creation date.
JoomlaFolder\components\com_easydiscuss\models\posts.php
LINE 374 - 379

        case 'latest':
default:
$orderby = ' ORDER BY a.`replied` DESC'; //used in getsticky and get created date
break;

Replace with

case 'latest':
default:
$orderby = ' ORDER BY a.`created` DESC'; //used in getsticky and get created date
break;


Regarding with your "additionally users are still complaining that they are not receiving emails when new discussion is posted." issues :
>> Yes, because last time we're encourage you to temporary disabled this option " Notify all users on new post " from your backend > Easydiscuss > Setting > Notification , because we are still haven't have the proper fix yet.
so you have to request with your user to temporary subscribe in your site wide discussion page, when the new discussion published in your site, then the subscriber will receive the email notification. I'm sorry that make inconvenience to you.
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Friday, 14 March 2014 16:06
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is this problem only specific to me or it is faced by every other site on easy discuss.?
can i manually add email address of all members in easy-discuss subscribers list?
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Friday, 14 March 2014 23:38
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Hello Manish Arora,

Sorry for late reply to this,
Hmm, what i know that no user facing about this issues in currently, maybe you site have many of user.
Unfortunately the Easydiscuss doesn't have the option to add new subscriber in backend, but you can manually add the user from your database table #_discuss_subscription
I'm not encourage of that, because you have to manually to add user id, user email or other else column. what i suggestion that you can send the email to your user for subscribe on your forum site wide is better than you manually add your user be subscriber.`
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Saturday, 15 March 2014 03:28
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i have added users manually ,i hope i have done it correct
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Sunday, 16 March 2014 02:07
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Hello Manish Arora,

I am really sorry for the delay of this reply as it is a weekend for us here.
Is it possible provide us a screenshot how you manually add that detail in #_discuss_subscription table? So we can help you check on this.
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Sunday, 16 March 2014 11:59
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Even with notify all user disabled, i am still getting internel server error while trying to post a new discussion..please see in this isuue i am loosing all my traffic
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Tuesday, 18 March 2014 14:41
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Hello Manish Arora,

Sorry for late reply to this,
I have tried to submit a discussion post from your forum discussion page, it seems like work fine for me without any Internet Server error, is it possible provide us some information of your discussion content and what attachment you including when you tried submit the discussion post then hitting that Internal Server Error? So we can try to replicate and investigate how the problem coming from?
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Tuesday, 18 March 2014 16:29
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thanks arlex for your continuous support .
But exactly after the last change(sorting discussions by date) ,a newly registered user can't log in to the website, its say's wrong password? why this is happening??
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Thursday, 27 March 2014 17:31
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Hello Manish Arora,

I'm really sorry that delayed of this reply,
You're welcome
Hmm, i have tried to create a new user and trying to replicate on this issues, but it seems like the new user account can able to login successfully, check my screenshot : http://screencast.com/t/IV6Fvo7pF
Is it only 1 registered user complain with this? If can, try to ask your registered user to click "Forgot password" link, then fill in their email address, then the verification code will be sent to your registered user. Once you have received the verification code, you will be able to choose a new password for your account.
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Friday, 28 March 2014 13:36
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i corrected the user registration complaint my self ,there was some problem in register.php in jomsocial

ok now how can i hide subcategories on frontend
simmilar to what he is asking : --> http://stackideas.com/forums/how-to-hide-the-subcategories-list-on-frontend
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Thursday, 03 April 2014 02:55
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Hello Manish Arora,

Sorry for late reply to this,
Do you mean that you would like to hide this subcategories section right? check my screenshot : http://screencast.com/t/WmeZCwro7Fba
If yes, that was not possible hide it from the setting, but you can remove this code for this part in this file
JoomlaFolder\components\com_easydiscuss\themes\simplistic\frontpage.category.php
Remove line 59 until 66

<?php if( $category->nestedLink ) { ?>
<div class="row-fluid mb-10">
<span class="pull-left mr-5"><i class="icon-folder-open"></i> <?php echo JText::_( 'COM_EASYDISCUSS_SUBCATEGORY' );?>: </span>
<ul class="unstyled nav-bar discuss-category-sublist">
<?php echo $category->nestedLink; ?>
</ul>
</div>
<?php } ?>

Hope this help. If no, is it possible point me what your exactly requirement here? Please advise.
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Thursday, 03 April 2014 11:44
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no that was my exact requirement.
thank you
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Thursday, 03 April 2014 13:12
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Hello Manish Arora,

Is it meet your requirement after remove i mentioned that code?
Also, I would personally prefer that you start a new thread instead if found out different issues.
Because this thread is too long already.
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Thursday, 03 April 2014 13:27
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