By Tony Partridge on Tuesday, 28 February 2017
Posted in Technical Issues
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Hello,

If you view a post directly without using the notifications section to access it, it does not clear the notification and actually it makes the notification stuck. You then have to use the View All notifications link, then manually mark them as read.

Many thanks
Tony
Hi Tony,
I am not able to replicate this on my local instance. You can refer to my video link: https://www.screencast.com/t/8b11nNtKIcH9
Am I missing something here?
If you view a post that has a notification and the notification does not mark as read, can you provide us your backend and ftp access so we can take a closer look? Thanks.
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Tuesday, 28 February 2017 18:38
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It might have been resolved in V3.0.13 actually. When we update I'll see if it carries on.
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Tuesday, 28 February 2017 18:51
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Hey Tony,
Understood. I will close this thread for now. Let us know if the issue persists after updating. If it persists, feel free to create a new thread along with your site details and we will assist you.
Regards.
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Tuesday, 28 February 2017 18:58
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