By Philippe on Thursday, 12 November 2020
Posted in Technical Issues
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Hello,

I have users who often contact me about email notifications.
They no longer wish to receive emails from Groups.
I tell them to uncheck the Notifications Settings, and the Groups section.

But then they tell me that they keep receiving emails.
I looked at their profile, and I noticed that they have set to Daily or Weekly (in Email Digest setting).

It is very complicated to explain to users that it is also necessary to deactivate the Email Digest setting.
It would be simpler and more logical if the Groups notifications settings were taken into account, regardless of the Emails Digest settings. You can not find ?


Thank you,
Philippe
Actually, both are different things, all the option you saw from the alert notification page consider is notification rules.

For now, they will still receive the digest email even you set to weekly or monthly or turn off all the group email notification setting from their alert notification page because this will cause the performance issue if different group member has different group email notification they set (imagine if the group has more than one thousand members)
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Friday, 13 November 2020 11:09
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