By Giulio Curà on Wednesday, 05 March 2014
Posted in Technical Issues
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Hello, just plain activated Easydiscuss on http://www.masacoustics.it but notifications are not working

could you help me on that ?

I didnt made any particular customization !

Regards
Hello Giulio,

Please make sure that the blog post that you posting is not set to private, id problem still occur please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site? We actually need these information so that we can debug on your issues quickly.

Thanks:)
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Wednesday, 05 March 2014 06:28
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Hello , thank for your answer !

We're talking about EASYDISCUSS not EASYBLOG so is not a blog post but a forum question. So I suppose it cannot be set as private !

I gave you access below !
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Wednesday, 05 March 2014 06:42
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Hello Giulio Curà,

Sorry for late reply to this,
If i'm not getting wrong meaning of your issues, you're asking about that email notification right?
If yes, i have checked in your backend Easydiscuss > Setting > Maintenance > Send email when the page loads - YES (You should set to YES)
Mean when the user load your site that time, the Easydiscuss will process send the email notification to the user.
see my screenshot result : http://screencast.com/t/tytQ5kpIx

If you would like the email notification automatically send out every 5 minute, you have to set up the cronjob for run this.

Documentation LINK : http://stackideas.com/docs/easydiscuss/cronjobs

If you need further assistance, please provide us with your Cpanel access so we can help you configuration with this.
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Wednesday, 05 March 2014 11:05
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Hello Giulio Curà,

Great ! Yes, if you didn't set the cronjob is just affected got some delay to send out the email notification to the user, because you need to manually to load the page.
If let says I already reply in your discussion post, the email notification already pending status in your mail queue, mean the email notification will not process if no buddy load your page,
But i believe your site will many visitor to view your page, don't worry about that.
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Wednesday, 05 March 2014 17:21
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Ok nice !!!
Thanx !!!


Ciao !
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Wednesday, 05 March 2014 17:34
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Hello Giulio Curà,

You're welcome
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Wednesday, 05 March 2014 17:59
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Hello Arlex, could you please come take a new look at our EASYDISCUSS ?

Notifications are not working anymore ????
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Thursday, 06 March 2014 21:33
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Hello Giulio,

Sorry for late reply to this,
Can i know what situation your email notification is not working?
Because i have create a new discussion post (User - stackideas), then the user(abc) reply on my discussion post, then i load the page again, the email notification already sent out to me, check my screenshot : http://screencast.com/t/m2hcYb9WuLC ( http://www.trattamentoacustico.it/testing-post ) <- test post
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Friday, 07 March 2014 01:12
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Sorry Arlex i fixed the problem , I deleted assistance request posts from the forum , but I didn't' succeeded !!!


sorry for disturbing you !!!

Ciao !

Giulio
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Friday, 07 March 2014 02:10
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Hello Giulio Curà,

It okay, don't said sorry
We will glad to help you if could help.
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Friday, 07 March 2014 02:16
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