Bonjour, on ne reçoit pas les mails de notification de easydiscuss ?

Pascal

Hello, we do not receive notification emails from easydiscuss ?

Pascal

Hey Pascal,
Can you start a new thread and elaborate more on your issue so we can assist you better? Thanks.

Hello James,
I am not able to replicate this locally. Can you provide us your backend and ftp access at http://stackideas.com/dashboard/site so we can investigate this on your site and understand the issue better? Thanks.

Hi Raymond

I have updated the site details for you

James

Hey James,
It seems the credentials you provided is not working as I'm unable to access your backend. Please advice, thanks.

Edit:
My mistake, I realized the username is actually without the email format.

Hey James,
Just to clarify, do you mean that the email activities were not generated at all? Or the activities were generated but just not sent? I can see that email activities are being generated in your backend. Let us know thanks.

Hi, yes i did not receive any email activities. Does the easydiscuss extension use the joomla email system as I know that this works fine as the user registration emailed through ok. I have also checked our spam software as emails tend to get stuck here, but nothing in there.

Hey James,
You mentioned that you did not receive mail notifications in your email correct? If that is so, it is because EasyDiscuss did not send out those mails yet if you check the email activities page of ED(they are pending).
Did you set up any cron job task for EasyDiscuss? If no, then you would need to set it up so that EasyDiscuss can send out emails.
If you do have cron job set up for EasyDiscuss, perhaps you can provide me your cron job access so I can check the configuration and test the email myself? Let us know, thanks.

Hi Raymond, i haven't setup any cron jobs, I kind of assumed that it would send automatically. Where and how do I setup the cron jobs?

Hey James,
Normally you can set up cron job tasks from your web hosting server's account. By the way, which web hosting provider are you using currently?

Hi Raymond, I have a vps server with vps.net using centOS. What command would i need to add for the cron job for easy discuss emails?

Hi Raymond, cronjob setup and emails have started coming in. Thanks

Hey James,
Thanks for updating us.
Anyway, glad to know you got the emails working.

If you have any other issues, feel free to create a new thread so we can assist you. I will lock and mark this thread as resolved.