By John Holman on Tuesday, 12 February 2019
Posted in Technical Issues
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Notifications no longer get sent to subscribers. Was working now only sends notification to site admin.
I rolled back to 5.2.8 and created a test post and it worked fine, send to all subscribers.

The previous post would not send in 5.28 either. Still only sends to the site admin.
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Tuesday, 12 February 2019 11:18
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I see you are logged in.

The post I am trying to get to send out to the subscribers is WHERE IS THE POWER?
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Tuesday, 12 February 2019 11:22
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Strange, I did tested on your site, it seems like system did send to your site subscriber, you can check my attached screenshot below.

I think I accidentally send out some of the email notification to your site subscriber.

You can check my attached screenshot below, I also received an email notification for the new post.

May i know which subscriber didn't receive email notification when new post published on the site?
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Tuesday, 12 February 2019 11:23
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I even went into the database for that post and put a 1 in send_notification_emails

Still no joy.
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Tuesday, 12 February 2019 11:24
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That is with the site rolled back to 5.2.8 that the notifications work fine.
They did not on 5.2.11

Even on 5.2.8 WHERE IS THE POWER? will not send to subscibers
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Tuesday, 12 February 2019 11:26
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If you like I can update to 5.2.11
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Tuesday, 12 February 2019 11:26
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It seems like this post "WHERE IS THE POWER?" notify subscribers option set to disabled, this is why it only notify to your site admin. (screenshot : https://take.ms/hcRUx )

I've help you re-enabled it, it should able to send out now.
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Tuesday, 12 February 2019 11:34
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I do not see that. See Attached image?
How is that possible? I have easy blog on other sites and I see the notification button...
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Tuesday, 12 February 2019 11:38
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That certainly fixed it though. I just sent the notifications out through 5.2.11

I tried in firefox chrome and IE all of them do not show the notification option on that right pane.

I tried logging in as user Stack and still do not see the "allow subscriptions" "Notify Subscriber" buttons
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Tuesday, 12 February 2019 11:42
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I even remote controlled a computer on a different network and logged in using the "stack" user I created for you. I do not see the buttons.
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Tuesday, 12 February 2019 11:59
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I figured it out.
I have the "Entry Subscription" option turned off under

Settings > General > Subscriptions

If I turn it back on the "allow subscriptions" "Notify Subscriber" buttons re-appear.

I had to turn off "Entry Subscription" as people did not read the screen and subscribed to a single post vs the whole blog.

I do believe this is a bug yes?
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Tuesday, 12 February 2019 12:11
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Yes, it is the correct setting how to make that option "Notify subscriber" appear on the composer right panel. (screenshot : https://take.ms/CiWrI)

Actually that is not a bug, when you switch the setting it doesn't affect on your existing blog post.

For example : If your existing blog post already set those option to disabled, when you turn back on "Entry Subscription" setting, it won't automatically enable back this setting from the existing blog post.
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Tuesday, 12 February 2019 12:29
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How am I supposed to make it not allow users to subscribe to a post (still be able to subscribe site wide)

Yet still be able to turn on and off notify subscribers?

When "Entry Subscription" is turned off I can't see the option for notify subscribers
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Tuesday, 12 February 2019 12:46
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Can you check my following explanation and see whether I understand your current requirement or not.

1. You would like to decide whether this post need to notify site subscriber or not from the composer page.

2. You wouldn't like to allow user to subscribe single post on frontend.

Am i right?

If yes, you can configure this following setting on your site to achieve this :

1. Turn on back this setting "Entry Subscription".

2. Disable "Show Subscribe Link" this setting from backend > Easyblog > setting > views > entry post

3. Disable "Allow Subscriptions When Commenting" from backend > Easyblog > setting > comment > general

Hope this will help.
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Tuesday, 12 February 2019 12:53
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That does it, perhaps the setting "Entry Subscription" is a bit confusing for turning off notify subscribers, as there are all those other ways of subscribing that you would still want to control notify subscribers for?

Anyways, thanks for your fantastic support.
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Tuesday, 12 February 2019 12:59
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You're most welcome. We will see if we can do something about this in the future.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Tuesday, 12 February 2019 13:05
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