Hello Eddie,

I'm not sure if I understand you here. Can you elaborate more on your question?

Please advise.

Hi Ezrul!

I have attached the image.

THanks

Hello Eddie,

I am sorry for the delay of this reply. Can you provide us with your Joomla backend and FTP access so we can check on the issue directly?

Please advise.

Hi Ezrul dont worry i already fixed it... it just took over an hour to load since it were sooo many notifications.

Hello Eddie,

Ah I see. Yea 900+ unread notifications is quite a lot for your site to load. Make sure you mark it as read for every notification that appear on your site later on. By the way with the latest version of easysocial there is a functionality where the notification will be automatically marked as read whenever you click on the globe icon.

Glad that your issue has been resolved now.

Great !

Soon we will upgrade.

Do you provide upgrade service for customized sites by the way?

Hello Eddie,

I am sorry for the delay of this reply.

Unfortunately our support policy does not cover the guarantee for the customized site as the site is entirely handled by the user, not us. Hence it is advisable for you to perform a backup prior to updating in the future to avoid any lost.