Hi there,

I am really sorry for the delay of this reply.

I believe comet chat does not include the mark as read function when someone read the conversation from the comet chat. Perhaps you can get back to them and add the following function that located inside our /administrator/components/com_easysocial/models/conversation.php at method @markAsRead() whenever a user is reading the chat.

Hope these help.

Sorry, you can ask me where (at what line) and what code I isert in /administrator/components/com_easysocial/models/conversation.php
Thank you

The function is located at line 260.

Yes, but I do I do?

Hi Gluseppe,

I think we have some misunderstanding here. This fix can only be done from Comet chat team since the chat behavior is handle by them, not us. You need to ask them to add the function that I mentioned above whenever a user is reading the chat inside the comet chat. Hope you understand.

ok, now I contact cometchat. thank you

You are welcome. Keep us updated.