By Mario on Wednesday, 06 February 2019
Posted in General Issues
Replies 8
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Hello,

I upgrading from 3.7.1 to 4.

I'm testing notification email.

It seems that when invoice status changes the email are not sent. I'm not test yet others cases.

The notification ID number 33 don't works.

Thanks,
Mario
Hello,

same problem for notification number 27.

Is should be triggered by invoice paid status.

Thanks,
Mario
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Wednesday, 06 February 2019 22:31
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I've create a new notification for same trigger (pending invoice).
When an invoice is pending the customer receives the email but 5 times.

Please solve it.
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Thursday, 07 February 2019 06:20
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Hey Mario,

Sorry for the delayed response due to public holiday.

We got some issue regarding notification emailer , already added in our issue tracker.
Once it will get fixed , will apply these fix at your site.

Thank you for understanding !
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Thursday, 07 February 2019 13:26
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Do you have a planned delivery date?

I'm testing on a test site, in case I will need to replicate changes on live site.

Thank you,
M.
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Thursday, 07 February 2019 21:15
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Hey Mario,

Currently we don't have exact release date. But once it get fixed and tested i'll update you.

Thank you for understanding !
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Friday, 08 February 2019 10:51
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Hello,

any news about fix?
I can't go online until this issue is not fixed.

Thanks,
Mario
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Monday, 18 February 2019 17:04
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Hey Mario,

We got some caching issue regarding this and already fixed this and provide in upcoming release.
For now to resolve, find attached file and replace with below mentioned file path.
root/administrator/components/com_payplans/includes/app/app.php

Please take a look on this and update me if still issue exist.
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Monday, 18 February 2019 17:16
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