By Omid Amraei on Friday, 25 March 2016
Posted in Technical Issues
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Notification icon is showing that there are some unseen notifications, but when I click on it nothing happens and it disappears in seconds.
http://uxshiraz.org/answers

Also whenever the mouse is hovering toolbar icons, a javascript error occurs:
TypeError: this.getTitle is not a function
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Actually that console error is not coming from us, you can take a look of my attached screenshot.

I believe this error come from your current template, can you provide us with your Joomla backend authentication required access and Superadmin privileges user account and FTP access as well?

So I can better have a look of this issue here?
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Saturday, 26 March 2016 10:56
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Hi Arlex,

I updated the ticket with the information you need for authentication. Also Superadmin privileges granted to the user.
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Thursday, 31 March 2016 06:31
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Hey there,

I am sorry for the delay of this reply,

It seems like Easydiscuss notification icon conflict with your current template, you can check my attached screenshot below.

You current template javascript find the page which have this attribute -> data-original-title , so causing this issue.

I have manually changed that attribute name from this file -> JoomlaFolder\components\com_easydiscuss\themes\simplistic\toolbar.notification.php, it should work fine now but that notification tooltips will no longer appear.
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Thursday, 31 March 2016 11:28
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Hey Arlex, Thank, notification icon is now working but still immediately disappears after clicking everywhere on the page.
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Thursday, 31 March 2016 15:59
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Hey Omid,

It seems like this plugin causing the issue -> YT Shortcodes

If you temporary disable it, it will work fine.

You can check my attached screenshot below.

Perhaps you can consult with this plugin provider and see how it goes?
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Thursday, 31 March 2016 17:40
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