Notification email for new subscribers
By Andrew Neighbour on Monday, 11 June 2018
Posted in General Issues
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Using the notification app, we have an email sent to new members when their membership is activated.

It has an embedded image that is placed in the standard way using the content editor.

However, the image does not appear in the sent email (see attachment).

Any thoughts as to why this might be?

Many thanks,
Andrew
Hi Andrew,

I've tried to replicate this issue locally. Seems there is a bug when appending image in the email template.
I've logged into our issue tracker and our developer will take an action for this.
Muhammad Fadhli
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Monday, 11 June 2018 12:51
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Hi Andrew,

Our developer has updated that the image should be in absolute path, where in tiny mce editor somehow replace the path into relative url. We have use jce editor and save it with absolute path, now the image was shows fine in email:
Muhammad Fadhli
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Tuesday, 12 June 2018 11:59
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That's great! Thank you...as always,
Andrew
Andrew Neighbour
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Tuesday, 12 June 2018 12:05
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You are most welcome Andrew Glad to hear your issue has resolved.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding and have a nice day ahead
Muhammad Fadhli
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Tuesday, 12 June 2018 12:21
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