By Abraham Tol on Tuesday, 25 July 2017
Posted in Technical Issues
Replies 13
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Hi, I am getting notices of new blog post and people complain they are getting 2 notices for the same post. Not sure how this can happen, any ideas?
Thank you.

Credentials in Profile.
May i know which domain site having this issue?

Perhaps you can update your Joomla backend and FTP access at your first post, so we can better have a check?

Also, may i know do you have setup cronjob on your server yet?
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Tuesday, 25 July 2017 10:12
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credential are in profiles and YES cron job installed for this.
url is authorsguildofthn.org
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Tuesday, 25 July 2017 21:33
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Hi Abraham,

May I know the user that got email notification for new blog post twice? Because as I inspect in the mail activities for the new blog post title:
June's Predicament: A Short Story from the book Women Among Men: The Story of three Sisters from Eastern Kentucky

Seems like there is no duplicate email address that has been send out to users
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Wednesday, 26 July 2017 11:20
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Al;l members get always 2 emails. No idea why. Could the cron job do this?
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Saturday, 29 July 2017 00:56
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Since you already setup cronjob on your server, I already help you turn off this "Send E-mails During Page Load" setting from backend, can you try again and see how it goes?
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Saturday, 29 July 2017 09:42
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Now NO emails are send. They are all in currently not published I am turning it back on.
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Tuesday, 01 August 2017 00:23
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How can these posts be emailed again?
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Tuesday, 01 August 2017 00:25
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Seems like people got 2 emails again....
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Tuesday, 01 August 2017 01:56
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Hey Abraham,

I am sorry for the delay of this reply,

I believe your cronjob is not configure correctly from your server is because when i switch off this "Send E-mails During Page Load" option from backend, your site subscriber unable to get those new post email notification any more.

Now I checked from your backend, it seems like you already turn on back this option "Send E-mails During Page Load" from backend, this is why your site subscriber getting this duplicate emails.

Can you provide us with your Cpanel access which you setup cronjob on your server?
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Tuesday, 01 August 2017 11:52
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As per your request
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Wednesday, 02 August 2017 00:24
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As per your request

updated Site details...it is there.
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Wednesday, 02 August 2017 00:26
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It seems like something is not right from bluehost server regarding this cronjob process.

I realised a few issue :

[gist type="php"]
/bin/wget -O /dev/null "http://authorsguildoftn.org/index.php?option=com_easyblog&task=cron";
[/gist]
1. when you set above cron command, it will return you this error :

/bin/sh: /bin/wget: No such file or directory

Because that wget path is not correct.

2. when i temporary set cronmail to use my email address and set your cron time interval process every 1 minute, then i only receive 5 email response from this bluehost server, so this is your server return this error : /bin/sh: /bin/wget: No such file or directory
You can check my attached screenshot below.
Somehow it stopped process the cron for every 1 minute, because i no longer receive any email from your server for this cronjob process.

After that I modified your cron command to use following command :
[gist type="php"]
/usr/bin/wget -O /dev/null "http://authorsguildoftn.org/index.php?option=com_easyblog&task=cron";
[/gist]
Currently I am not sure whether this wget path is it setup correctly, because most of the hosting wget path also using this /usr/bin/wget, since now I was unable to receive any response from your server when it process the cronjob, perhaps you can try check this this mailbox info@authorsguildoftn.org and see is it every 5 minute, your server will send you the cronjob progress?

If don't have, can you consult with this bluehost support and see why the cronjob process suddenly stopped process.

Keep us update when you hosting response you.
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Wednesday, 02 August 2017 11:15
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