By Manuel on Friday, 05 September 2014
Posted in Technical Issues
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Hello.

I configured cronjob following the videotutorial of the help section, but I'm not receiving any email. I don“t know why.

If I go to activity email I can see the email on status sent but i'm not received nothing.

I'm searching on forum but I can't see nothing clear.

Please can you help me?? Thank you.

Regards
Hello Manuel ,

Sorry for late reply to this,
I have help you modified that cron command, it seems like work fine now. (time interval i set every minute)

/bin/bash -O /dev/null "http://91.142.211.145/consultores/index.php?option=com_easydiscuss&task=cron"
//replace with
/usr/bin/wget -O /dev/null "http://innoves.cnsconsultores.es/consultores/index.php?option=com_easydiscuss&task=cron"
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Friday, 05 September 2014 22:34
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Hello Arlex.

Sorry for late reply also. Arlex, I want to ask you apologize because I try write you with respect but I don't know if sometimes I get it, as I wrote you my english is a little bad. Said this.

I'm sorry but not working. If I create a new question, on back-end in Email Activity, I can see the email on queued and the status of the email as sent, but never I received any message. It's happend with new question, reply o whatever.

Is possible you need know that innoves.cnsconsultores.es is subdomain is hosted on CDMON server, and it is redirectioning to the server with ISPConfig where you changed cronjob. Is possible that we have to create something on CDMON Server?? Anyway I try change from this:

/usr/bin/wget -O /dev/null "http://innoves.cnsconsultores.es/consultores/index.php?option=com_easydiscuss&task=cron";

To this:

/usr/bin/wget -O /dev/null "http://91.142.211.145/consultores/index.php?option=com_easydiscuss&task=cron"

And nothing happend.

Other thing that I detect is that, when the users create a new question this one is blocked automaticly and the Admin can answer but later if the user want reply to Admin, he can't do that because the question is blocked for him. I checked if the Autoblock option is enabled but is disabled. Any ideas?

Thanks for everything.

Regards.
Manuel.
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Saturday, 06 September 2014 12:53
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hello Manuel,

I am really sorry for the delay of this reply as it is a weekend for us here.
Yes, you're right. I have re-test again the email notification, that email notification will not send to people.

Did you consult with your Webhosting provider regarding this how to set up the cronjob in your site? Because based on your explanation, it look like you are using the subdomain right?

Regarding with your second issues :
>> That was strange, because that shouldn't auto lock since you mentioned you didn't enable any auto lock setting from your backend. (I checked)
>> Did you do any customization in your site currently? Please advise.
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Saturday, 06 September 2014 19:27
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