Hello Jeremy,

Can you provide us with the following credentials so we can help you to investigate on this issue directly?
1) Joomla backend
2) FTP access
3) Your facebook account access

You can put the information in the Site Details below and only stackideas technical support team can view it

Everything should be attached now!

Hi Jeremy Tyler,

We tried our best to access towards your website. We couldn't access it with your given current password.
Do you mind to provide us your Joomla BackEnd and double check whether it's the latest and accessible for?
With your permission given, we are most likely be able to give you a better guide.

It's a red light for us. We're sorry for the late reply.

Regards,
Ethan

I apologize for the mistake, you should have access now for sure. It has been double checked and tested. Let us know if you run in to any more issues.

Hi Jeremy Tyle,

I've checked in your site, it seems like your Facebook apps configuration is not set complete yet, check my screenshot below.

By the way, I can't able to view your Easyblog setting page from backend, can you assign this "support" user account have superadmin privileges so that we can help you check on this ?