By David Judah on Thursday, 20 March 2014
Posted in General Issues
Replies 5
Likes 0
Views 557
Votes 0
Hi there,

As the title suggests.
Hi,

1. Please check if there are mails generated in backend -> EasySocial -> Mailer
2. Please check if the mail settings is properly configured.
3. Please check if you cron job running correctly.
·
Thursday, 20 March 2014 17:56
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Jason,

1) Can you please give me a clear guide on how to get to 'Mailer' as it is not where you said it was.
2) I am not sure where the mail settings is. It worked always but since I upgraded to beta and eventually 1.2 it does not work.
3) Cron job is not set.
·
Thursday, 20 March 2014 19:14
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello David,

Kindly please find the answers to your inquiries below:


1) Can you please give me a clear guide on how to get to 'Mailer' as it is not where you said it was.

Please view my screen shot here, http://screencast.com/t/ii1kmZPH1t


2) I am not sure where the mail settings is. It worked always but since I upgraded to beta and eventually 1.2 it does not work.

It's available under your Joomla Global Configuration area


3) Cron job is not set.

Hm, you need to activate cron job if you do not have send email on page load enabled. You can view the guide here, http://docs.stackideas.com/administrators/cronjobs/cronjobs
·
Thursday, 20 March 2014 23:17
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks mark,

I will follow them and get back if there are problems.


Thanks again!
·
Friday, 21 March 2014 00:42
·
0 Likes
·
0 Votes
·
0 Comments
·
No problem
·
Friday, 21 March 2014 01:42
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post