By User on Tuesday, 12 February 2019
Posted in Technical Issues
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Hello. I noticed that use can add linked video from unsupported website.
There is no player.
User didn’t get any notification and site created new video page.
Thanks.
There is no way to determine what is known and what isn't known. As long as the site supports oembed or opengraph data, we would be able to support it.
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Tuesday, 12 February 2019 18:18
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So there is no way to display: "Unable to link video. This video provider is unsupported."?

May be it's possible to add to "All videos > Create video" poup page "You can import videos from the following video providers:..."?

Thanks.
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Thursday, 14 February 2019 02:54
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Correct me if I am wrong, do you mean that some of the video link when user share in Easysocial, the system did allow user to create new video for this video link but it didn't populate that video player right?

If that is the case, can you share with us what is that video link?

May be it's possible to add to "All videos > Create video" poup page "You can import videos from the following video providers:..."?

We didn't plan to add this because if the video site supports oembed or opengraph data, we would be able to support it and render the video correctly on the site.
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Thursday, 14 February 2019 10:31
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Hello. By pressing “New video” button I can create unsupported video https://www.instagram.com/p/Bjr4j7XltQv/?utm_source=ig_web_copy_link for example. And there is no message “Video link is not supported”. Thanks.
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Thursday, 14 February 2019 12:19
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It seems like I can replicate this issue, I will log into issue tracker and we will release another version soon.
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Thursday, 14 February 2019 17:04
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