By Lucio Prieto Veramendi on Friday, 25 September 2020
Posted in General Issues
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Long ago you provided me with this line of code so that the Cron works on the server, it is currently placed but it is not working

/ usr / bin / wget -O / dev / null "http://www.conexionswinger.com/index.php?option=com_easysocial&cron=true";

Although I do not know if it is still correct, remove the "s" from https, because I currently do not have the SSL security certificate, and when I try to load this route in the browser "http://www.conexionswinger.com/index. php? option = com_easysocial & cron = true "I get an error and I don't know how to solve it, can you help me please?

In the second attached image I do not understand well that configuration "Use index.php for the Ajax URL" and that Cron configuration, since I do the Cron from the hosting CPANEL

And finally I tried to use your guide but I don't understand it well, where does "http://site.com/index.php?option=com_easysocial&crondata=true"; go?
Hm, when you cancel your site SSL support? I suspect all this while the issue is coming from this because I remember last month or last few week we are still can able to accessing with your https site.

If you already cancel your SSL support and I think you have to double check on your site and see which part is still configure to use https protocol.

Come back to your issue, can you try turn on error reporting to maximum from backend global configuration page, then run this URL again on your browser and see what is the exact PHP error it show?

https://www.conexionswinger.com/index.php?option=com_easysocial&cron=true
https://conexionswinger.com/index.php?option=com_easysocial&cron=true

And finally I tried to use your guide but I don't understand it well, where does "http://site.com/index.php?option=com_easysocial&crondata=true";; go?

If you do not have allow user to request download their own personal data on your site, you do not need to setup this.

If you allow user to request download their own personal data, then you can add another new cronjob command on your cronjob configuration on your server.

Add this :

/usr/bin/wget -O /dev/null "http://www.conexionswinger.com/index.php?option=com_easysocial&crondata=true"


And set your both cron command cron interval to 3 minutes.

By the way, we still unable to access your site.
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Friday, 25 September 2020 11:01
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Apparently if I have the SSL Certificates, as in the attached screen.
You can access the CPANEL please

Access to my CPANEL is: https://conexionswinger.com:2083/

USUARIO: conexionswinger
PASS: wcbAwePwBf6Y


Activate the error report to the maximum and the following appears:

With this URL:
https://www.conexionswinger.com/index.php?option=com_easysocial&cron=true
keeps getting ERR_TOO_MANY_REDIRECTS

But with this other one: https://conexionswinger.com/index.php?option=com_easysocial&cron=true
this comes out, attached image
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Notice: Only variables should be passed by reference in /home/conexionswinger/public_html/media/com_easysocial/apps/user/mobile_notifications/libraries/expo.php on line 606

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/conexionswinger/public_html/administrator/components/com_easysocial/includes/storage/amazon/Aws/S3/Sync/ChangedFilesIterator.php on line 102

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/conexionswinger/public_html/libraries/src/Session/Session.php on line 386

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/conexionswinger/public_html/libraries/joomla/database/driver.php on line 1907

Warning: Unknown: Cannot call session save handler in a recursive manner in Unknown on line 0
*****************************
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Friday, 25 September 2020 11:42
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Currently we can't access your site at all even your Cpanel

Can you increase your PHP memory_limit to 512M and see how it goes?

Also can you send us 1 screenshot about your remote storage setting from backend > Easysocial > setting > storage ? I would like to see whether you have setup Amazon S3 on your site.
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Friday, 25 September 2020 11:49
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