No confirmation emails for registration through ES
By Randl Lieb on Sunday, 27 November 2016
Posted in Technical Issues
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I have ES integrated with ED and EB. I have ES set to be the default registration with auto login. I registered a test user and was automatically logged in and the user shows up in the user management backend. However I received no confirmation email for either the user or the admin. I assume I have something configured wrong in the backend but don't know what. Please advise. Thanks.
Hello Randl,

I believe that most likely the e-mail settings under your Global Configuration is not correct. Can you please verify with your hosting provider that PHP Mailer is allowed?

Also, did you receive other e-mails from the site and have you checked your spam box?
Mark
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Sunday, 27 November 2016 15:52
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I have a similar (but not equal) problem.
The user doesn't receive the confirmation email while the admin receive the notification email.

ES 2.0.5
BR
joe
Joe Scaramucci
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Sunday, 27 November 2016 17:18
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Please start a new thread for your issues
Mark
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Sunday, 27 November 2016 17:22
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Hello Randl,

There's something definitely not right with your PHP Mailer because after 4 hours, I do receive the e-mails now, http://take.ms/VK9fo
Mark
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Sunday, 27 November 2016 18:28
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My test registration confirmation email finally made it but like you took hours to make it to my desktop email client. My emails I sent out this morning took between an hour and an hour and a half. I have a support ticket into my host provider to see if it is at their end. They do have a new email client that may still be buggy. I will respond here when I know more.
Randl Lieb
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Sunday, 27 November 2016 22:10
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Yep, I am pretty sure that there is a huge queue in their mail server which causes these delays.
Mark
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Sunday, 27 November 2016 23:42
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Just received an email response from my host that it is a serious problem and that they are working to resolve it. Thanks for helping me narrow it down. Will mark this thread as resolved.
Randl Lieb
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Monday, 28 November 2016 07:02
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Monday, 28 November 2016 10:05
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