By Julie Kubiak on Monday, 16 May 2022
Posted in General Issues
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On all of my sites, when users try to sign up to a FREE account, the plan they have chosen shows on the screen, the usual buttons to continue on or specify if they already have an account aren't showing. The only option is to cancel and return out of the screen.
This means any new user cannot complete the registration form to sign up to the website.

Could somebody please take a look as a matter of urgency

This is happening on all my sites, live and development.


The only change I recall making is applying the update to PayPlans, version 4.2.13
It is a bug, I've applied some fixes to this file JoomlaFolder/components/com_payplans/themes/wireframe/checkout/default/default.php on your site, can you give it a check again?
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Tuesday, 17 May 2022 13:18
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Hi, I’m assuming that you have applied the fix to the development website of masquerading.com

Yes, seems to have worked. Do I apply that file across the remainder of the five sites?
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Tuesday, 17 May 2022 13:33
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Yes, you have to apply the fix file manually for your other domain site.

And we will try to release another new version as soon as possible.
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Tuesday, 17 May 2022 13:37
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Ok, thanks Arlex
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Tuesday, 17 May 2022 13:43
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You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Tuesday, 17 May 2022 14:13
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