New Topic notifications not being received.
By Andrew Neighbour on Saturday, 16 June 2018
Posted in Technical Issues
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Almost there!!

Cannot get the notification of new discussions to work...intention is for new posts in the forum to go to those users who have subscribed to the forum; to a category; or to a specific topic.

I must have the settings confused as no emails are received by those subscribers when any of these events occur.

Any help will be much appreciated!

Thanks as always,
Andrew
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It would be best if you can update your site backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check.

Because different configuration might be affected this.
Arlex Wong
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Saturday, 16 June 2018 09:42
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Details provided...thanks.
Andrew
Andrew Neighbour
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Saturday, 16 June 2018 11:31
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Hey Andrew,

I am really sorry for the delay of this reply as it is a weekend for us here. I tried to check your site and it seems like those e-mails are still pending under the e-mail queue,
[gist type="php"]
http://creatrix.gallery/newsite2/administrator/index.php?option=com_easydiscuss&view=spools
[/gist]
Have you already created the cronjob for EasyDiscuss yet? If you have not created it for EasyDiscuss yet, you'll need to create it so that it can process those e-mails in the queue, https://stackideas.com/docs/easydiscuss/administrators/cronjobs
Mark
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Saturday, 16 June 2018 13:26
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Thanks Mark! I guess the cron isn't working...talking to my hosting company. They should be able to help. I'll post the results.

Have a great weekend,
Andrew
Andrew Neighbour
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Sunday, 17 June 2018 00:26
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All working now! Thanks,
Andrew
Andrew Neighbour
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Sunday, 17 June 2018 00:59
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Thanks for updating Andrew, glad that your issue is resolved now.
Mark
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Sunday, 17 June 2018 02:12
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