New post notification emails incomplete "Download File" link
By CC Group on Thursday, 03 August 2017
Posted in General Issues
Replies 6
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Hello

Our site is having an issue with new blog post notification emails that contain a file block. The "Download File" link does not have a domain at the beginning. It is just the relative path, example "images/easyblog_articles/324/Fraud-Collateral-Rev-1.pdf" when it should be "thread.c-cgroup.com/images/easyblog_articles/324/Fraud-Collateral-Rev-1.pdf".

Is there a setting somewhere to fix this, or is it a bug?

Alternatively, is there a way to prevent the file block from being included in the email notification?

Thank you!
Hi there,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
Muhammad Fadhli
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Thursday, 03 August 2017 11:40
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I have updated the original post with site credentials. Thank you!
CC Group
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Saturday, 05 August 2017 04:00
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Hi there,

Sorry for the late reply, as I try to access your backend seems like it keeps redirect to your frontend. And your FTP seems like not working as well
Muhammad Fadhli
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Monday, 07 August 2017 10:41
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Everything is working OK. I updated the first post again with more specific detail. Thank you!
CC Group
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Monday, 07 August 2017 21:27
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Hi there,

I've try to replicate this issue with same configuration as your, seems like I can reproduce the issue now. I've logged this issue in our issue tracker and our developers will take an action for this.
I will update you when our developers have push the fix in our repository.

Thanks for your understanding
Muhammad Fadhli
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Tuesday, 08 August 2017 11:24
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